Ask HN: Any AWS billing issues known? Amazon forecast of 3 billion dollars

152 points | by mstolpm 3 hours ago

38 comments

  • fron 2 hours ago
    Woke up to a billing alarm email. Thought I had leaked my AWS keys accidentally and somehow run up 437 billion dollars of charges. Joke's on them though, I don't have 437 billion dollars

    Anyways I didn't need coffee. That produced an adrenaline release unlike any I've experienced before. Thanks AWS

    • lijok 1 hour ago
      If you owe AWS 437k bucks, that’s a big problem for you

      If you owe AWS 437B bucks, that’s a big problem for AWS

      • 7952 38 minutes ago
        Far less scary than a smaller amount
    • binaryturtle 1 hour ago
      I wonder how many people may have gotten an actual heart infarct because of that. There may be a person out there that may be dead as a result.

      It's entirely irresponsible of Amazon to even display such values to the user.

    • chrismarlow9 15 minutes ago
      Same story for $500 million. I was shaking so bad I couldn't type my password.
    • trial3 1 hour ago
      huge irl laugh at “i don’t have 437 billion dollars”
    • tcp_handshaker 17 minutes ago
      Clearly the Agentic AI is running free on AWS. Matt does it again...what a success...
    • logicallee 1 hour ago
      Worth a shot to give them a call and explain that. They can probably adjust it down to 100 billion.
      • Cthulhu_ 1 hour ago
        What is this, US health care negotiations?
  • astonex 1 hour ago
    From their status page

    >The second path involves rolling back a recent change to the billing computation subsystem.

    Want to bet AI code was involved?

    • Cthulhu_ 1 hour ago
      I'm not a betting person but I am looking forward to the postmortem, whether or not AI was involved, and what their code to production verification stuff looks like now. This kind of thing should have been caught by automated tests.
    • CarRamrod 1 hour ago
      >Spawning Sub-Agent: "Dr. Evil"
    • Xunjin 28 minutes ago
      User: "I want to improve the billing system to be more efficient and só we can earn more money"

      AI: "No problem, let me change how we bill and fix the tests for the new increase in value"

    • phyzome 1 hour ago
      They'll never admit it.
      • devin-2030 47 minutes ago
        Why would they? Changing colors on the status dashboard needs VP approval.
    • a012 1 hour ago
      Is it still a bet if you have 99.999% chance to win?
    • verzali 1 hour ago
      Can I bet you 437 billion dollars?
  • MacCopper 2 minutes ago
    My Budget is 10$. The month forecasted cost associated with this budget is $182,278,249,263.06.

    Even though I new they could not collect the whole amount, I wondered whether I was hacked. I closed the account, it was an old testing account anyways.

  • elondaits 1 hour ago
    Woke up to a 100 billion dollars in S3, which is above the USD 4 alarm threshold I had set (I pay $0.55 monthly) . Some AI decided to prune the most impressionable of us.
  • AngryKitten 2 hours ago
    You folks are completely irresponsible with your finances. I only spent $2.4 million last night. You've got to learn to manage your money.
    • Cthulhu_ 1 hour ago
      Yeah, buy less cappuchinos and avocado toast so you can pay your AWS bills people!
  • hoppyluke 2 hours ago
    My estimate was only $21M (vs ~$0.01 average bill). Wish I had checked status sooner and saved myself the panic!

    My process went: verify email is not phishing (it was), login to console and check dashboard (same amount), attempt to understand cost (cost management kept contradicting itself), try to log support ticket and only on that part did I notice the status notification. At least I can breathe again now!

    • thinkindie 42 minutes ago
      A friend of mine went through the same - he got an alert for bill over budget, he logged in and boom 107M$.

      I was on the phone with him and we checked that he didn’t leak any APIs keys but no traffic at all. I even thought of a breach at a vendor he uses for some s3 stuff before I found this thread on HN.

    • zengineer 2 hours ago
      same process, same near heart attack - especially some days ago I had malicious activity on my platform and thought that now they actually found something.

      Apparently you can trigger an Action (e.g. prevent uploads) when the billing alert triggers, but then my platform wouldn't work anymore, just because AWS had an issue. Also insane that Amazon still hasn't send an email to clarify.

  • jwik 3 hours ago
    Yes, there is a known issue with cost estimation.

    https://health.aws.amazon.com/health/status

    • mysterydip 2 hours ago
      Bit of an understatement: “The displayed billing estimates do not reflect actual usage and charges.”
      • Xunjin 23 minutes ago
        "There are no customer actions required at this time."

        Of course, you provided heart stress failure tests for free.

    • AngryKitten 2 hours ago
      Whatever you do, AWS, don't post a related service health alert site wide on the console. Heck, don't even post one in the billing module. We wouldn't want to overdo the alerts, especially when we already have one being displayed to market the new FinOps Agent in Public Preview.
    • mstolpm 3 hours ago
      Thank you. Have seen this after I posted.
      • coffee_is_nom 2 hours ago
        Thanks, I panicked logged in and could not find the root cause of the bill.

        Thanks AWS, no caffeine needed this morning!

  • graemep 54 minutes ago
    Someone I know woke up this morning to over 3 trillion dollars.

    Love to see how hyperscalers make your life easier and less worrying.

  • carra 31 minutes ago
    Several comments here talk about "nearly" having a heart attack. But I wonder: since it's happened to so many people, chances are someone had a heart attack for real. Can they legally be made responsible for that?
    • justusthane 28 minutes ago
      When someone says "I nearly had a heart attack," it's _highly_ unlikely that they actually nearly had a heart attack. I don't think the chances are good that anyone actually had a heart attack.
  • throwaway_5753 3 hours ago
    Scared me even though it was obviously a bug once I stopped to consider the magnitude ($bn). Very unfriendly that they don't allow for hard spend caps; closed my mostly dormant personal account as a result.
    • largbae 1 hour ago
      If they did allow hard spend caps, it sounds like today would be a global outage.
      • beAbU 53 minutes ago
        Well then hopefully next time they'll be a bit more careful when shipping billing code updates!
  • throwatdem12311 1 hour ago
    Hey man AI makes mistakes sometimes that’s why you need to double check the output.
  • tokioyoyo 36 minutes ago
    Thank you so much! I just woke up, and saw budget alert email for a dormant account to use $434,896.90. I haven't gotten so awake so fast in such a long time.
    • tcp_handshaker 10 minutes ago
      I would not be so relaxed...Your estimate is so low that is likely to be real :-) You should only be relaxed if its in the Trillions...+
  • craigmoliver 54 minutes ago
    Ditto on the heart attack. My cost estimate for the month is currently $223,509,270,216.17. My girlfriend suggested contacting Elon for help. Glad I found this thread. Maybe I should create new keys anyway, this stuff freaks me out.
  • csunbird 25 minutes ago
    @dang could you merge these threads?

    https://news.ycombinator.com/item?id=48945233

    OT: $286 million for me, almost had a heart attack

  • noisy_boy 35 minutes ago
    If I can expect to be penalized for not paying my legitimate bills, companies should also be penalized for failing to implement common-sense reasonable safeguards that prevent them from slapping their consumers with such absurdities.
  • devin-2030 49 minutes ago
    At some point my role was to reduce our startup’s AWS bill. I managed to keep 7 figures on our books instead of handing it to AWS. But a message like that would have given me a heart attack in those days.

    Long story short: it saved the company from irrelevance. “Well-architected” is for the hyperscalers’ balance sheet, not yours.

  • fuorilegge 3 hours ago
    I have just received a similar alert for $ 5b

    AWS on their support data is reporting this:

    Inaccurate Estimated Billing Data

    Jul 17 3:03 AM PDT We continue to work to resolve the issue affecting estimated cost and usage data displayed in the Billing and Cost Management Console. We have identified the root cause as an issue with unit pricing within the estimated billing computation subsystem and we are working on a mitigation. The displayed billing estimates do not reflect actual usage and charges. There are no customer actions required at this time. Once the issue has been mitigated, we expect full resolution to take multiple hours as we work through recomputing the estimated billing data. We will provide another update by 4:00 AM PDT or sooner if more information becomes available.

    Jul 17 2:07 AM PDT Beginning on July 16 7:38 PM PDT, we began displaying incorrect estimated billing data in the Billing and Cost Management Console. Our engineering teams are engaged and investigating root cause. We will provide another update by 3:00 AM PDT or sooner if more information becomes available.

    Jul 17 1:33 AM PDT We are investigating issues with Cost Explorer reflecting inaccurate estimated billing data.

  • dpcx 1 hour ago
    My estimate was over 2T. Talk about waking up quickly...
    • Cthulhu_ 1 hour ago
      For science I hope people are trying to figure out now how they could manage to rack up a 2T bill in a month.
  • Group_B 1 hour ago
    Yeah nearly had a heart attack this morning. Thought keys were leaked for a sec.
  • sailfast 1 hour ago
    Who is going to compensate us for the years taken off our lives when we received the alerts?
  • alfiedotwtf 2 hours ago
    Vibe Billing
  • _joel 1 hour ago
    I've had a mysterious Neptune cluster appear on my billing. Never used it, no API key access (or IAM instance profile access, OIDC etc), nothing in my console shows I've ever had one in any region. Raised a case with support, they ignored it.
  • HarHarVeryFunny 2 hours ago
    They should have added "make no mistakes" to the prompt.
  • lordleft 1 hour ago
    Got a message that I owe 37 million on an account that I haven't used in probably...6 years?
  • themgt 2 hours ago
    "If you owe AWS a hundred thousand dollars, that's your problem. If you owe AWS three billion dollars, that's Amazon's problem."
  • jdw64 51 minutes ago
    I almost had a heart attack because of this. I was like, did I mess up my API management? Why didn't I just use Lightsail? Those were the thoughts running through my head.

    My personal website is on Lightsail, but those alerts started popping up from some test services I had set up while I was studying AI. I swear my heart nearly stopped and I cried. I really think AWS should have spending limits in place.

    My bank account barely has enough for next month's rent.

  • tcp_handshaker 26 minutes ago
    Three billion dollars sounds about right for a free week of Kiro in the default Agentic mode. We usually see slightly higher numbers, so I wouldn’t be too concerned.
  • gioazzi 2 hours ago
    Heard of somebody who got 19 quadrillion dollars - I thought they meant Zimbabwean dollars
    • elashri 1 hour ago
      one USD is about 362 Zimbabwean dollars. So it would still be about ~53 trillion dollars which is more than the nominal GDP of US and China combined.
    • Waterluvian 1 hour ago
      That would have been a great deal!
  • dvh 2 hours ago
    Prompt: bill our aws customers, make no mistakes.
    • vel0city 1 hour ago
      Prompt: investigate new ways to fund additional AI datacenters.
    • zengineer 2 hours ago
      or: Increase revenue!
      • Cthulhu_ 1 hour ago
        I mean just overcharging is one approach to achieving that goal I suppose.

        But so is imprisoning or exterminating all humans for their own good, as most AI dystopias end up as.

  • tedk-42 2 hours ago
    far out it's 10pm here and I was just about to sleep when my wife nugged me about a billing alert from AWS.

    $151 billion the number for me.

  • ownagefool 2 hours ago
    Mines was $190,594,974,587,761.20 :)
  • ohnoooooooooo 1 hour ago
    Did it recover for you folks? I still see billions of dollars!
  • th3o6a1d 2 hours ago
    131 billion for me
  • ohnoooooooooo 1 hour ago
    did it recover for you? I still see billions
  • lightedman 53 minutes ago
    Literal basic fucking math, Amazon.

    You don't need hours to recalculate billing. You need to go back to basic algebra.

    Anyone using Amazon and dealing with this should be moving away from their services because something this basic going wrong means the correct people are not at the helm of the ship.

    • tcp_handshaker 6 minutes ago
      >> Literal basic fucking math, Amazon

      LLMs are notoriously bad at it...

  • gib444 2 hours ago
    Maybe they accidentally used the Argentine peso ;)
    • _joel 1 hour ago
      Less hyper-scaler, more hyper-inflation
  • supersoftware 1 hour ago
    [dead]