> - No pure managers: Every leader at Coinbase must also be a strong and active individual contributor. Managers should be like player-coaches, getting their hands dirty alongside their teams.
Geeks who didn't even stand near professional sports should really shut up about anything sport related, lol.
I would really like to see professional, established coach running around with young prodigies on a peak of their biology.
> - AI-native pods: We’ll be concentrating around AI-native talent who can manage fleets of agents to drive outsized impact. We’ll also be experimenting with reduced pod sizes, including “one person teams” with engineers, designers, and product managers all in one role.
And AI clowns will cheer and applaud this, not seeing that they're now doing the job of 5(!) people with the same salary. Why is nobody talking about this?
Also, I find it really bizarre that those neo feudal lords see their companies as just a life stock to count. They don't even count people, just see them as numbers to reduce/scale up. Modern tsardom, but instead of being tied via official decree you're now tied by your lifestyle and family.
"Some of you may die, but that is a sacrifice I am willing to make"
You have to look past literally everything their leadership is saying and at the heart of the matter: This is a dying company, and they physically will not have the capital to pay paychecks if they don't do this. Everything else is window dressing to try to keep investors on-board, but they aren't buying it, and neither should you.
The crypto market winter that started in Q4 last year led to Coinbase's ~worst quarter ever ($667M loss). Crypto has not recovered. Coinbase has done nothing to stem the outflows. That same quarter HOOD showed a net profit of $605M; and showed a $346M profit last week. COIN and HOOD are two very similar companies.
COIN's earnings are in two days. They preceded the earnings call with layoffs, which is always a bad sign. And HOOD's net income has dropped by like 40%, though they're still at least profitable. You should be prepared for COIN to announce a similar drop; except, COIN wasn't even profitable before. Its going to be a bloodbath.
Let's be honest, this is a crypto exchange. "Line go up" is the only philosophy these people adhere to.
> Also, I find it really bizarre that those neo feudal lords see their companies as just a life stock to count. They don't even count people, just see them as numbers to reduce/scale up. Modern tsardom, but instead of being tied via official decree you're now tied by your lifestyle and family.
People don't work somewhere like Coinbase if they're concerned about morality or mitigating the harms done to society.
Even better, as an exchange, they don't even necessarily care whether the line goes up, down, sideways, or in fucking circles to quote the Wolf of Wall Street. As long as it goes somewhere, and customers are charged fees.
> I fail to see how this is specific to a crypto company.
It is not specific to a crypto company. But the element of it being a crypto company cannot be ignored. Crypto companies are not like ordinary businesses. They have very unique qualities to them. Same with crypto industry as a whole. Ever been to a crypto conference for example? I have read about and have seen the videos. These things have the highest concentration of the scammers and the gullible any one place.
> Geeks who didn't even stand near professional sports should really shut up about anything sport related, lol. I would really like to see professional, established coach running around with young prodigies on a peak of their biology.
Player-coach used to be a thing in professional sports a long, long time ago. There's a reason you don't have it anymore. A coach can't be expected to take the long-term view while also expecting to contribute. Most examples were players near the end of their career and they didn't tend to do very well.
The only place you see it is in fun adult leagues. Perhaps the message then is that Coinbase wants to be less professional and more amateur-like?
Your comment reminded me that this still happens in the NBA. At 43 years old, Udonis Haslem seldom played minutes towards the end of his 20 year career with the Heat. But they kept him on as a “player-coach,” in that he was a mentor to the younger players and assisted in their coaching. Kyle Lowry is another current example of this “player-coach” role, currently on the Sixers.
And to continue with the analogy, he neither replaces the coach, nor the actual team players.
He just sits on the bench, paid for his - additional - role. Exactly the contrary of the Coinbase manager-IC, which is supposed to replace 2 jobs in 1.
Thanks for the examples. I didn't realize this still happened. I don't follow basketball much - more hockey for me with some baseball. It sounds like those examples jive though - they're players in the twilight of their career who still bring a lot of value being in the locker room but maybe aren't ready to fully retire or move to coaching full time.
Actually, these scenarios happen in hockey as well. Teams will pick up character guys who have been through it all who are expected to contribute more off ice than on it. Corey Perry is one who comes to mind lately but they're never given a "coach" title. It's entirely possible though that these players may be expected to be a go-between guy between the coach and younger players to help them manage the pressure or to help with encouragement. They're definitely not getting prime minutes though.
I guess that would possibly be the same expectation of a manager who still codes. I can't see them doing anything critical. It's likely picking up some minor bugs or nice-to-have, low priority feature work. I was a manager before and while I didn't reach 15 reports, I was up to 12 at one time. There's just really no focus time that you need for coding. Maybe that's a bit different with AI but even then you still need to find time to make changes and validate. And that's time that takes away from other higher impact things that you could be doing for the team.
It happens, but these days is quite rare, and usually something reserved for a player is of Hall of Fame or close caliber, who has been an institution for the franchise, and is generally slated for a full-time coaching role post retirement.
I think Netflix started the sports team analogy for their hiring (and firing). But they don't put forth a "you're a part of the Netflix family". They're open about the work culture you're going to be stepping into.
And I don't think they're trying this thing that Coinbase is trying either.
Reminds me of how kings used to (I think, I'm bad at history) actually fight the battles themselves. Now the head of state, the head of government and the other top people don't fight themselves. Even the admirals only plan and command, AFAIK.
No. Few college or professional coaches weren't themselves college or professional players. Think of all those assistant coaches, QB coaches, DB coaches etc.--all players. Mike Leach comes to mind as a rare counterexample.
Yeah my experience in engineering management: Very easy to be a "player coach" when the team was small, like when I had 4 direct reports. As soon as I had 9 (in an org with no TPM/product) my full time job was wearing 3 hats, and maybe 3 hours a week were spent on actual pure technical tasks (mostly scut work to unblock team members after-hours)
Can I push to production anytime I want? I can run 10000 agents then no problem. I'll just move fast and break things and I'll get massive cheers because its AI.
"Neo feudal lords" might read like hyperbole to those unaware of Brian Armstrong's "Network State" fanaticism. He may not be one yet, but he's certainly striving toward that goal.
> I would really like to see professional, established coach running around with young prodigies on a peak of their biology.
This is a really strange nit. You are aware it's an analogy about skill and role. To reduce this to being about biology and the impacts of senescence on ability is weird, and doesn't really apply here.
Analogies have to make sense, to be applicable. In this case it doesn't.
E.g. you can't just spew nonsense like "let's work together like a bee hive, everything for the Queen/CEO, no matter the personal cost to an individual" without others pointing out the stupidity of comparing humans with bees.
You can't just come up with a desirable adjective and start coming up with random scenarios in which those characteristics may occur. "Let's make the company strong as a gorilla, big as an elephant, smart as Von Neumann, bright as a Sun, as courageous as young guys from youtube fails compilations." This makes no sense whatsoever.
"They don't even count people, just see them as numbers to reduce/scale up."
I'm remember of when I went out for drinks with a startup consultant friend and she mentioned one founder she spoke with refer to his staff as "biological units" when addressing use of proceeds to hire additional staff.
This is sickening. People that don't realise that companies are made of people are in for a surprise. Once they go public, they forget that, and it shows.
A company_is_ the sum of its people, their talents and aligned behind a mission statement.
This is so far misguided, I can't help but think this 'biological unit' of a founder won't last long.
Certainly not, I don’t think anyone would make that claim, seems a bit silly.
The benefits of unionization extend beyond this particular situation or company.
They can help shift the balance of power back to the employee and help them guard against being squeezed by their employer to produce more or take on more work for less benefits or compensation.
American tech workers have been fortunate to avoid such aggressive practices, but working conditions will only deteriorate from here, with workers crushed between LLMs and offshoring.
>>> And AI clowns will cheer and applaud this, not seeing that they're now doing the job of 5(!) people with the same salary. Why is nobody talking about this?
I don't think anyone is applauding this. The only people applauding stuff like this are the CEO's of Anthropic (because that means more tokens/profit). Most other CEO's in big tech have toned down the rhetoric big-time.
The job of 5 people being done with the same salary is a function of the job market. It's an employers market now. So stuff like this happens. If you had an employee's market this wouldn't happen.
fwiw - and this is a separate topic. If health insurance were de-linked from employment most people would flee the job market on their own.
> - AI-native pods: We’ll be concentrating around AI-native talent who can manage fleets of agents to drive outsized impact. We’ll also be experimenting with reduced pod sizes, including “one person teams” with engineers, designers, and product managers all in one role.
And then this person leaves, leaving no documentation or workflow. That's ok though, another ai agent will pick up right back and add slop on top of that until the codebase is a black box interacting with another black box.
Oh and this company handles other people's money? That's going to end well.
How many player-coaches have their actually been in any major pro sport in the last 20 years? Zero give or take? The last one I recall is Pete Rose and that was like 1985.
> Also, I find it really bizarre that those neo feudal lords see their companies as just a life stock to count. They don't even count people, just see them as numbers to reduce/scale up. Modern tsardom, but instead of being tied via official decree you're now tied by your lifestyle and family.
The CEO is looking at revenue and at costs. He can see what will happen if current burn rate isn’t reduced. Doesn’t it come (in part) to numbers, which must be reduced/scaled as needed? (Along with other costs)
delusions of having AI do those roles and the one person in charge over prompting will know the difference between quality and slop... guess which one I'm betting on?
historically speaking, efficiency has always won out
for example, the last obvious inefficiency i remember was sys admins. the most worthless, self aggrandizing group of people at any company. got wiped out mostly (the best work for the cloud engineering companies), and i think it was for the better!
engineers today handle deployments, and it is far better.
It is, but it’s the only way for a company to succeed and scale over time. A pet approach works well in the early days, but you can’t become a VC-backed success without drastically reducing bus factors throughout the company.
That could be an incentive to keep companies small, but high-scale companies do have unique benefits to society.
> It is, but it’s the only way for a company to succeed and scale over time
This is absolutely not true. It never has been at any point in history. Not even CEOs would claim such a thing until the 1980s, and they were wrong then as now.
Even today, Costco and other businesses are thriving.
> And AI clowns will cheer and applaud this, not seeing that they're now doing the job of 5(!) people with the same salary. Why is nobody talking about this?
> Over the past year, I’ve watched engineers use AI to ship in days what used to take a team weeks.
No, you didn't. You watched engineers use AI to ship in days something that looks like what used to take a team weeks. After enough rounds of feature evolution, you'll realise that what they actually shipped isn't at all the same. Anthropic's C compiler, which also seemed like a good start that would have taken people much longer to deliver, ended up being impossible to turn into something actually workable.
In a year or so, software developed by "AI-native talent who can manage fleets of agents to drive outsized impact" - which is another way of saying people who ship code they don't understand and therefore haven't fixed the architectural mistakes the agents make - will become impossible to evolve, and then things will get very interesting.
AI can help software developers in many ways, but not like that.
I commented this yesterday, I’ll repeat it again - what do you guys think organizations that have heavily leaned into AI are shipping nowadays?
Most devs aren’t working on cutting edge, low level, mission critical systems. AI is great for that. Every company I personally know have been fast shipping features that are being used daily by millions of people for the past 7 months.
We have the same thing on my team, and we also understand the limitations of AI generated code. If you’re more or less experienced, you can easily see the “good” and “bad” sides of it. So you kinda plan it out in a way that you can “evolve AI generated software”. I wouldn’t say the same thing in 2025 January, but it’s much different times now. Things are already working.
> If you’re more or less experienced, you can easily see the “good” and “bad” sides of it. So you kinda plan it out in a way that you can “evolve AI generated software”.
If you're truly "managing fleets of agents" there's no way you're able to sift through the good and the bad in the output. If your AI-generated code is evolvable (which is hard to tell right now) then you're not writing it with "fleets of agents". If you are writing it with fleets of agents, I would bet it's not evolvable; you just haven't reached the breaking point yet.
Most of the people making this argument vastly overestimate the quality of engineering and discipline that behind the software powering most corporations. CRUD apps are likely to be the most prominent type of application across industries, and most of them are crud
If the code is really simple, it's cheap to read it. When people don't read it (and when they need to use "fleets of agents"), it's because it's not so simple, and then the people who trust the outcome are those who don't know what it is that they've committed into the codebase. Their logic is no more than: the system hasn't collapsed under the load of 50 (or 500) changes so it probably won't collapse under the load of the next 500 (or 5000). Because that's how engineered systems work, right? If they're fine under light stress, they're fine under heavier stress.
Look at the best models from Spring 2025, and compare with now (and similarly for Springs 2024 and 2025). Armstrong and lots of others are betting that this trend will continue, and if it does, the LLMs will ship code the LLMs understand, and whether any human specifically understands any particular part will mostly not matter.
And if the trend doesn't continue? I understand that a company with Coinbase's performance has little to lose and not many options, but many companies are in a better position.
The problem is that executives could take the 15-20% productivity boost and be content, but they read stuff like this, get greedy, and they don't understand the risk they're taking.
It's not about caring how it works. It's about caring that it keeps working at all even after you add stuff to it for a year or three (and nearly all software written by companies is software they evolve).
If you carefully read the agent's output you'll see why. It adds layers upon layers of workarounds and defences that hide serious problems, until the codebase reaches a point where the agent can no longer understand it and work with it. All the tests pass right up until the moment when adding a feature or fixing a bug causes another bug, and then nothing and no one can save the codebase anymore.
So the reduction gets them closer, but still higher than where they were in 2024. Given the fact that the crypto business doesn't seem to be growing much over the last few years it can be argued that they over hired in 2025 and going back to 2024 numbers just makes sense. And as others have said in the comments, they haven't turned a profit so likely this makes business sense and the AI shine is trying to make the news less ugly for investors.
The reality is that Coinbase earns on trading volume, and since we are in a crypto bear market, revenue is down. So they have to cut to keep the company profitable (or in line with what the investors expect).
While AI is likely a productivity boost, the underlying reason is not AI.
Yes, I'm not buying this story about layoffs due to AI. It's a convenient excuse, which these companies seem to be getting away with too.
And something else I don't get about these AI related layoff announcements: if AI was a productivity boost wouldn't you hire more engineers and technical staff to capture the value? Or else you're basically saying "we're a tech company that has no idea what to do with more super-engineers".
The layoffs being "due to AI" is usually about freeing up the budget to build a couple datacenters and buy GPUs. And they have to layoff 14% of their workforce because they are buying those GPUs at many times the normal price thanks to the zeitgeist.
They aren't saying that they don't know what to do with the AI productivity boost, but rather they think it worth taking a huge productivity hit right now so they can invest in the future. Whether their vision of the future is realistic...
There are diminishing returns to more engineers. Also hiring more is like investing with leverage. You might increase EV but also increase the chance of going bust if things go poorly.
Reading only the parts of the post that are not about AI does not instill the sense that Mr Armstrong is the kind of person who would hesitate to say that people are let go because the company wants/needs to save money.
Yeah AI is the perfect scapegoat for layoffs recently to soften the impact on stock price and investor confidence. Coinbase is obviously doing layoffs because they are strongly tethered to a stock market that is rattled by political conflict and economic uncertainty.
Indeed. COIN releases earnings on May 7 in the evening. Q4 2025 was the first quarter where they had a negative EPS in the past couple years. Most analyst estimates for Q1 2026 are trending downward. This "difficult decision" seems to be all about getting in front of a bad earnings release.
They're so tied to crypto that i'm surprised they haven't been tempted to diversify into other asset classes, or even yolo into prediction markets like robinhood did.
Very curious why they haven’t diversified into real world assets. It seems like an obvious move, even if the margins would be lower than their fee business (~85% margins!!).
They’ve added tokens and altcoins to the platform, but I don’t think that’s a particularly strong long-term bet.
Because real world assets are heavily regulated and regulation has costs.
The competition is also stiff with decades of experience and network effects
The truth is these crypto shops have a pretty poor reputation in the traditional finance industry. Nobody in trading tech goes to work for them unless they offer insane salaries, because they (we) know it's an unstable place to be.
It's going the opposite direction. Those offering real world and tradfi assets are moving into the crypto space. That is going to eat Coinbase's lunch.
The worst part of using something like Coinbase is having to do yet another bank transfer, waiting for it to clear, doing KYC/AML yet again, etc etc for what most people is just to buy one or two single asset (BTC or maybe ETH probably). Instead just click buy in Robinhood or Schwab along with everything else.
The major prop shops and market makers are all over crypto, for sure. But they're only there because these markets are poorly regulated and there's a lot of retail juice to squeeze.
A friend of mine works for one of the major crypto firms and they're starting to deploy algorithmic trading bots on their own exchange.
That makes sense, thank you for explaining. TradFi already offer access (direct or ETFs) to major cryptos who have demonstrated some utility like BTC, ETH, XRP, SOL and a few others.
If interest in tokens and altcoins wanes, Coinbase may be in a weak position.
Is this code for "we're firing all the old people"? As I understand it, I can say I'll only hire proficient English speakers (a "bona fide occupational requirement"), but I can't say I'll only hire native speakers, as that would discriminate against various protected groups. This seems like the same thing—proficiency may be a bona fide requirement, but expecting they learned this year's workflow first is age discrimination.
I don't expect ethical conduct from crypto companies and will not be sad if they are sued into oblivion.
Same, I've been coding for 40+ years, and other people I know of similar length of time also seem real quick to adopt AI. I'm constantly having to show the young devs how to get the most out of their AI agents and also adapting my workflows regularly as things changes. Weirdly its some of the youngest who are most resistant, I think because they are learning coding skills, and just have got the hang of coding such that they are productive, and AI is coming in and taking that away from them largely, they are still keen to code. While I've enjoyed coding, realistically it's always been the bottleneck in creating software. A lot of the process is about how to effectively manage that bottle neck, now a lot more options are available. Iterating quick, trying different things, experimenting. Much easier to throw something away when you have better ideas.
Except people who are learning to leverage it appropriately already know better than to generate important production code by "managing fleets of agents".
"There's nothing about being a non-native English speaker that prevents you from being proficient." This is the comment's point. We're talking about proxies and correlations here, not physical law.
Hold up, even before discussing the word "native", there's a weird logical-disconnect between the above two comments. I think paraphrasing is the simplest way to illustrate:
{1} scottlamb: "I suspect their lofty stated goal of X is a lie, to disguise their true goal of Y, which is something common which companies find much easier and more-desirable."
{2} CityOfThrowaway: "You are wrong, because it's obvious that X is achievable... if you define 'native' in a certain way."
{3} Terr_: "Uh, what? That doesn't make sense. The feasibility of X isn't part of Scottlamb's argument. Even if we assume X is possible, it isn't evidence they actually intend X over Y.
> Leaders will own much more, with as many as 15+ direct reports.
As someone who did have 15 direct reports for a while, it’s a joke.
You basically are their manager in name only. Your time is so split you can’t give any one direct reports the attention they deserve. Quarterly and annual reviews are a farce because you genuinely don’t really know how people are doing except the signals you can receive when you’re not in a meeting with one of your 15 reports.
Just goes to show how far up their own asses some CEOs are. Meanwhile real people just want a boss who cares. Hope Brian feels happier with an extra billion dollars or whatever this year!
I've seen more than one pitch for knowledge products for "AI-enhanced managers", which are basically prompt templates that enable you to slop your way through 1:1s, ceremonies and reviews.
I'll probably get some flack for this, but this is about as good of a layoff email as he could have sent.
* explains the reasons (financials, AI enablement)
* talks about what folks who are leaving get in detail (first) and thanks them
* talks to the folks who are staying
Layoffs are hard, no doubt, and I am not sure he's making the right choice. I see plenty of doubt about some of the actions in other comments that echoes mine. I certainly wouldn't want to have 15 direct reports and also ship production code regularly. But as CEO, it's his job to make these kinds of choices.
The proof is in the pudding as they say. We'll see how Coinbase does with this new orientation in the next year or so and that will determine if this was a wise or foolish move. Is there a flood of talent leaving? Major breaches? Business as usual with better than expected profits?
This email was 100% AI generated. I just edited a similar sentence from a claude code doc I'm writing - "we're not just X, we're fundamentally Y" is an obvious tell. I guess he's putting his money where his mouth is
The difference between the "thanks" email and the "loser" email is that the second one is intentionally disrespectful.
I'm not convinced a polite but AI-written email hits the same note. At the very least it's unintentionally disrespectful, which isn't a direct challenge. Your boss doesn't care enough to write an email by hand, but also doesn't care enough to burn bridges and insult you.
> To get there, we are not just reducing headcount and cutting costs, we’re fundamentally changing how we operate: rebuilding Coinbase as an intelligence, with humans around the edge aligning it.
I think a lot of LLMs are trained on corporate communications, and since companies have been copying each other for years, it’s hard to tell them apart.
> this is about as good of a layoff email as he could have sent.
Except for that tone-deaf part at the end, where right after he talks to the people who "will be leaving" (that is, the people getting kicked out), he says that Coinbase will be stronger and healthier for this. Which makes it hard not to draw the conclusion that the people "leaving" are part of the unhealth.
The CEO probably does not even think that, and just wants to reduce costs. But from what was written, the implications are decidecly suboptimal.
> No pure managers: Every leader at Coinbase must also be a strong and active individual contributor. Managers should be like player-coaches, getting their hands dirty alongside their teams.
What's the theory on this? It seems to be common conclusion, but I don't understand why AI changes the situation here.
I understand that AI means you can do more with fewer people. Fewer people means less coordination overhead and fewer managers and fewer layers. What I don't get is why you want your managers to be doing IC work more so with AI than before. I don't see why anything changes about needing roughly 1 first line manager for every 6-8 people, or why it would be more beneficial now that the managers have production programming responsibilities.
Both before and after AI it's important that managers have real technical knowledge of the codebase. Having managers do actual production IC work in my experience has been a bad allocation of resources, though, and I don't see why AI changes that.
(a) Someone has to do the management tasks. Why do we think that isn't a full time job anymore?
(b) When managers do production IC work, in my experience it increases the load on ICs in review, because the manager one would _expect_ to not be _as_ expert as pure ICs on the codebase, and yet they are perceived as "senior". ICs then have overhead in having to manage that power imbalance in review. I have known a few extremely productive manager/ICs… but the effect on their teams was not super great. It made the manager into something of a micromanager and the actual ICs lacked autonomy.
Getting rid of middle managers has been the game plan for every headcount reduction for the last 50 years. They always seem expendable until a few months later when senior managers get overwhelmed and staff get confused and they end up making the same org they just destroyed.
Companies with less than 20 employees aren't federally required to offer COBRA. Companies larger than that are required to offer at least 18 months of coverage. I don't know how large your old company was, but Coinbase is large enough that this offer, rather than being generous, sounds illegal? https://www.dol.gov/sites/dolgov/files/ebsa/about-ebsa/our-a...
They're offering to subsidize the cost that the individual would normally pay for COBRA coverage. They're only required to offer the coverage, but not to pay for it.
However, I don't think this is that unusual in SV layoff packages.
If so, that's really generous, given the cost of having to pay for COBRA.
Either way, I'd still be shitting my pants. 16 weeks is not a lot of time to find another job in today's environment. I know devs who have been out of work for years and had to resort to stocking shelves at Home Depot to tread water.
I worked for Coinbase. Brian won't even speak more to this to the company. He led by twitter post. I was there for 4 years (thanks to a great manager) but Brian was one of the worst leaders I've ever experienced.
This is (unironically) what big institutional allocators love to hear. They've been sold the idea that almost every medium-very big tech corp is vastly overstaffed and can become a monster cash cow and stop SBC dilution by cutting headcount + becoming A.I first.
They hear this from the sellside, from activists, from the guys managing their private market allocations etc.
My company is doing this too. Our marketing team can use cursor web agents to make coding changes to the marketing website/blog/landing pages. The agents make the code change and make PRs in github where our tech team reviews it before merging. The marketing team is almost entirely non-technical.
Yeah this sounds pretty reasonable really, like instead of using a CMS directly they’re having Claude file PRs to make the same changes. As someone who likes static sites and change control, it actually sounds like an improvement.
I was thinking the same thing. Advertising or the wording and layout of information on a website is a different level of complexity to monetary calculations that have legislated paths and outcomes, for example.
As difficult as it is to use CSS to centre a field, the stakes are in a different ball park.
Contrary to sentiment in this thread, I am seeing positive effects of designers and PMs using AI. Skilled designers can now own how their components look and feel with guardrails.
The way i look at it is: those users are going to ask differing questions than engineering that may lead to possibilities not considered, thought of, believed possible, etc.. which can be a good thing, when harnessed correctly*.
I'd love to hear more about the positive effects of designers and PMs using AI, especially more on the PM side, if you care to go into more detail
I'm sure a lot of companies are doing that as described (mine too), but I have never in my life heard someone classify website/blog/landing page changes as "production code".
I respected the "No Pure Managers" part. That's similar to what happened at our org.
The question remains, if there are no pure managers, then is this CSM / Sales shipping production code? If yes, then it's indeed scary...
> No pure managers: Every leader at Coinbase must also be a strong and active individual contributor. Managers should be like player-coaches, getting their hands dirty alongside their teams.
My experience as well. It sounds nice at first, but since it’s tied to org flattening these “player-coaches” end up with 15-20 reports, which is way too many for even a pure manager.
I noticed it was especially bad for on-call and incident response; these managers get pulled in to all the incidents because of their status and supposed involvement, but are not particularly useful in those rooms, adding even more cooks to the already crowded kitchen.
I worked somewhere once where every once in a while we'd have to create a new deploy meeting because 1) our code was deployed manually over the course of hours and 2) every manager imaginable wanted to be in the meeting asking questions and directing people... you couldn't actually speak to anyone you had to talk through their manager.
I experienced a flavor of this, too. We had some outages, management said no more daytime deploys, so we had after-hours “deploy parties” whose scope and participant count increased weekly. The smarter managers said it was temporary, but couldn’t say how we’d move back towards continuous deployment. If anything went wrong in any service, you’d end up with a dozen or so folks on a zoom call for 3 hours. We did this once or twice a week.
Went on for about a year, worse each week, before i left.
I've experienced this as well. I call it the "better safe than sorry" strategy, and the issue is it ignores the very real cost of all the extra effort and work, from the literal costs to the slow releases to the loss of people who just can't take it anymore.
In my experience, managers don't have to be hands-on, but they need to be able to recognize people with talent and unblock them do their jobs, to be able to spot process improvements, including channelling the AI hype to productive outcomes, and to be a steadying influence in a crisis (without adding noise). If a manager doesn't have technical ability, its impossible for them to do those things.
I think I am a better manager than engineer, not because I'm a shitty engineer but because I recognize the superior strength in my team and do waht I can to leverage the basic principle that if someone is better than you in many things, they should still specialize in the thing they are best at.
Yeah I don't know - my experience is that a manager's competence is essentially the toss of a coin. The only non-technical manager I've had was great and the only hands-on player-coach manager I've had was terrible so not enough of a sample size to drill down.
They're still going to have upwards of 5 levels in their hierarchy, so this is obviously for the plebs who are front-line managers, not the several layers above them, as (for example) I'm not sure what a strong player-coach VP of Engineering would exactly look like. I got to Director and quit because it was impossible to be a true contributor at that level or higher. You can see this when you're in critical mode like downtime or a breach; senior management is useless.
For me this is all about team size. It works if you have small teams, maybe max 6 people. But anything above 8-10 this is a total no go. Because management tasks just are not able to be done well at that point.
You right, but there is a very real coordination problem above the team when you're doing bigger things. I've recently experienced an organization with approx. 25 teams of 5-8, and because of their organization they had way too many concurrent initiatives. It was very hard to effectively swarm multiple teams on fewer (bigger) projects.
> No pure managers: Every leader at Coinbase must also be a strong and active individual contributor. Managers should be like player-coaches, getting their hands dirty alongside their teams.
This has always been the case where I work, long before AI.
> This has always been the case where I work, long before AI.
And surely the place you work hired with this in mind. Many places have not, and yet now expect PMs who haven’t coded in years, or in many cases not at all, to contribute to their products’ codebases.
what a weird thing to emulate. player coaching is super rare and there were very few good ones in the last 40 years.
why not, managers should be like left handed specialist relievers, they come in for a short time to handle a specific issue and otherwise let the team alone
No pure managers is a shitty situation where anything people related is an after thought. That’s how you end up with a shoddy crew with a revolving door.
There's plenty of non-critical code that I would trust non-technical people with good AI tooling to touch. As long as their access is segregated from the actual critical stuff. But let them write marketing pages or help and documentation pages. Let them write internal reporting code or build tools to use themselves.
I ran content and educational pages for Kraken a few years ago. This was just as AI was getting useful. I was told by the head of security, the guy who coded all the original software, not to use any outside AI tools to proofread or edit. Then, a few months in, the CEO, Jesse Powell, asked why we were so slow in producing content - we had to edit it all by hand, as you do. We explained the security issues and he said "Who cares, just use it."
So on one hand they are the most secure business on the Internet and on the other hand YOLO!
This is exactly what stood out to me, too. Before this Tweet, my feelings towards Coinbase were completely neutral. After this Tweet, I want nothing to do with it.
> Over the past year, l've watched engineers use Al to ship in days what used to take a team weeks. Nontechnical teams are now shipping production code and many of our workflows are being automated.
Worse, crypto is irreversible at least there are legal channels elsewhere to undo. Even if these people don’t touch the crypto side they still create backdoors for phishing
Maybe I won't have to be concerned about job security some years from now, when everything becomes FUBAR and companies will need a legacy systems expert/software necromancer to a) discover, spec and re-formalize what their machine-generated black boxes are doing; b) build comprehensible and maintainable systems; and c) be responsible for what happens in the process aka swear by my work. While (a) probably can be done by a machine alone, and (b) can be done by a machine-and-human tandem, (c) absolutely requires a human.
But the few years to come are going to be wild for a lot of folks out there.
I don't expect Coinbase to publish a "we're hiring everyone back" in 5 years from now, but I hope at some point media will spot those trends as they'll - I have no doubts - will happen, and propagate that tune.
Must be the KYC/AML people. I've notice fintech is on a hair trigger to freeze your money for hallucinated reasons. Once they have your money frozen, they can use it as float to pad their numbers for investor decks and draw more interest. Spin up some AI CS agent that just deflects and wastes your time and they can stall out paying for weeks to months.
I realise you're joking, but crypto is now a heavily regulated industry, the KYC/AML requirements are no-joke and non-compliance will get the company's licences in a given country/state terminated.
For the end user it looks like an evil cash-grab, but really it's the company protecting itself from regulatory vengeance.
The missing bit is that compliance is for governments and business partners, not for any end-users. For the purposes of KYC/AML process, end-users are objects, not subjects.
Your coins frozen with no reason given even internally except for "machine said no" - no one gets any slap on the wrist unless you sue real hard, happen to win, and most likely that'll be just a scratch that won't be noticed enough to change any attitudes.
The Man sees that someone they don't like transferring their coins through the fintech company - that's what those companies are really concerned about, because it would be a punch in the gut the company will feel.
Thus, the incentives. Current social design doesn't punish for false positives (until they hit really high levels), only false negatives.
No I'm not joking. That is the bullshit answer they (note: crypto/fintech space in general, not necessarily Coinbase) give. But when pushed on the occasions I've had my funds frozen they are never able to provide any evidence or what specific reason they have for triggering KYC/AML, just vague bullshit handwaving and AI customer service agents that lie about them "being on it" or some such and then your money gets returned when they're done squeezing it for interest (yes no one cares about your $50 but they do when it's some fractional percent of millions of accounts getting triggered at any particular point in time.) You can check something like the customer support reddits of a variety of crytpo and fintech companies, it is always filled with people have their money frozen for some long period while conveniently no one is looking at it while it is sitting there drawing interest, then maybe after a month someone tells them they need to hop on one leg while reciting Deuteronomy chapter 1 with a passport booklet in their hand and blink their eye 3 times while turning their head and that is all they were waiting for all along (I'm embellishing a bit here but that seems to be what KYC checks are like nowadays when they pop up).
Just a vague nonsense about compliance, that magickly aligns with padding their float. In reality they are using compliance and regulatory language as a shield to prop up their numbers. They are using KYC/AML to hold your funds hostage, as it's the most plausible explanation that also allows them to legally seize it under a legal sounding explanation. The fact that they do have to perform KYC/AML and there are penalties for not doing so just happen to make it a valid enough sounding excuse for when it's used overly aggressively because it lines up with other goals.
If they move the hair trigger to freeze funds 2x as often as they need to against the innocent false-positives to pass compliance checks, due to a hair trigger, then it falls under plausible deniability and even better when the regulator comes they can say some insane bullshit about how good their KYC/AML is. If they freeze it less often but instead just steal some for a little while and then return it, then it's more obvious a crime has been committed. It's obvious what they're up to.
Of course the KYC/AML/ regulatory officers are probably just pawns in this. The executives in the crypto and fintech space tell these people they need to set the sensitivity up to the 9s which does increase KYC/AML 'true positives' but the unspoken part is that money is now locked up into the company's accounts which creates a moral hazard in their fiduciary duty. They know damn well what that actually does is inflate their float, at the cost of a bunch of false positives. In theory that's satisfying AML because a function of doing so is you trigger more true positives, but in reality it's merely stealing money to increase floats not actually optimizing to meet the cutoffs to keep your license. But no one is actually going to come out and say this. It will probably take a class action suite, which I have little doubt will eventually happen when someone comes out and admits one day that these regulatory compliance triggers were intentionally set on the sensitive side for non-regulatory reasons.
> In the specific case of “Why did the bank close my account, seemingly for no reason? Why will no one tell me anything about this? Why will no one take responsibility?”, the answer is frequently that the bank is following the law. As we’ve discussed previously, banks will frequently make the “independent” “commercial decision” to “exit the relationship” with a particular customer after that customer has had multiple Suspicious Activity Reports filed. SARs can (and sometimes must!) be filed for innocuous reasons and do not necessarily imply any sort of wrongdoing.
> SARs are secret, by regulation. See 12 CFR § 21.11(k)(1) from the Office of Comptroller of the Currency...
The fact they may not be able to in one circumstance doesn't prove that they're merely following the BSA.
It's obvious when someone gets their money frozen for a month only to just have to perform a KYC check that even if the KYC check was legitimate, and these kinds of results are common over years, the delay was a result of a business decision that increased their float.
I think you're conflating the requirements with the BSA with how executives are using it in a hostile way against customers. They can make the deliberate decision to slow down KYC/AML officers and checks after a trigger, while putting them on a hair trigger, while citing secrecy under the BSA. That is the regulatory nonsense under which they are dressing up a business, non-regulatory decision. It's there to provide plausible deniability.
The compliance officer in this case is plausibly just following the law but in reality they're just running cover for increasing the float -- maybe even unwittingly.
> But when pushed on the occasions I've had my funds frozen they are never able to provide any evidence or what specific reason they have for triggering KYC/AML
They are legally prevented from telling you by the regulators, at least in the US.
If you buy into it being regulatory, you've already bought into the fraud. They're often delaying weeks to months to actually look into whatever set their hair trigger. That's not regulatory compliance, that's increasing your float. Especially in cases such as "all we needed was an updated passport check while you do the Macarena." The regulatory bit just provides the cover for the operation, the fact that it's true that regulation exists doesn't mean whatever is done under the flag of regulation was actually regulatory in nature it just means you have a more believable pile of steaming bullshit to tell the hysterical customer to make it sound like something closer to breaking the law is actually an attempt to follow the law.
Put otherwise, suppose I run a bank and you deposit your paycheck. I decide our reserves are a little low so I set KYC/AML triggers even more sensitive on a hair trigger so that an extra of 0.2% of innocent paychecks get held up an extra 4 weeks (I have also conveniently slow down / underhire customer service) which also causes me to catch 1 or 2 more real criminals. That's not KYC/AML even though that's the mechanism by which I claim to have held it. I'm not bound by the BSA secrecy in such case since the underlying trigger was for increasing the float rather than actually KYC/AML compliance.
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I am accusing fintech and crypto businesses in general of committing mass fraud through intentionally setting KYC/AML on an artificially sensitive trigger to increase their floats, yes.
I do not know if Coinbase specifically does that
-- my limited experience with them is they are one of the few fintech companies that hasn't fucked me over.
I have an absolutely massive body of evidence that leads me to that conclusion, through my own transactions and frozen funds as well as studying a wide amount of CS complaints that show evidence that KYC/AML checks on frozen funds are stalled for weeks to months without any plausible explanation of what is happening which is not a KYC/AML regulatory action but rather an intentional choice to raise floats for free interest and padding their numbers.
Of course what's extraordinarily ironic here is when fintech claims you violate KYC/AML then "law says we provide no evidence" but if you turn around and accuse them then the industry shills will scream "without evidence" while simultaneously saying your counterparty doesn't have to provide it! They are hypocrites! The very people accusing you without evidence betray their own sins accusing you of same! They were the ones that set the bar that they don't need to present evidence, not me.
The level of unwitting irony here is off the charts.
Just one rebuttal ago, it was explained why it was okay to freeze customer funds without providing any evidence.
Now we are Jekyll and Hyde'ing back to getting upset about an accusation without evidence. That was a crux of my entire case! I am being damned, for allegedly, using the same standard of evidence as my accuser (though I dispute I am presenting as little as them)!
If that's your case, then you have concluded and rested my case for me in my favor. The entire KYC/AML argument falls apart because it fails your requirement to present evidence at accusation.
Either accusation without present evidence bad, in which case KYC/AML as it is used in stalling people for weeks to months without providing evidence totally falls apart and I rest my case -- or -- that standard of evidence is OK in which I've at least presented as much or more evidence as fintechs provide in their accusation against customers (nothing) and in that instance I also rest my case.
Whichever of these last two Jekyll and Hyde responses we pick, it isn't working against me.
Publicly traded companies get their stock price punished if they just announce layoffs, whereas if they say it is because of AI, they do not see the same treatment.
If you look at Coinbase in 2020 they had roughly 1,200 employees.
By 2022 they had roughly 4,500 employees.
They over hired and now they are pairing back, this is all it is.
Anything that happened more recently? At some point, the "overhiring" excuse no longer holds water. Headline from 2050: "Big tech lays off thousands more, due to overhiring 30 years ago..."
That's exactly right. Bad leadership got them here. Of course they won't suffer, but their employees will. But only because they announced it as AI related. So the investors don't care.
That seems to be the case with a lot of companies with a significant number of tech workers... I think every tech manager/leader needs to read The Mythical Man Month and pass a test on the content without benefit of AI. I know Twitter/X was lambasted when Musk took ownership and made deep cuts, but my own opinion is it was probably for the best and would be healthier as a company after.
I mean, I want to work... and I absolutely despise the push to keep dev wages down, even at higher levels. But the reality is, at least from my own experience, that most software orgs and projects are actually over-staffed and would operate better with fewer, more experienced staff. Rather than filling hundreds of butts in seats.
> We’ll also be experimenting with reduced pod sizes, including “one person teams” with engineers, designers, and product managers all in one role.
Experimenting or cost-cutting? Are these one-person "teams" you g to be paid more for having multi-domain roles regardless of how fast AI can churn out pseudo-MVPs?
We're going to see this become a trend beyond Coinbase, IMO. The idea that companies just want employees to be more productive is a farce. The C-suite would prefer to make no profit, have few to no employees, and get personally richer in the process.
Many upper level managers seem to be blind to the fact that the kind of person who can actually excel as a "do it all" is most likely not the kind of person that wants to work in that kind of environment. Those people will do a year or two pulling down a salary while they are also spinning up a side project, and then they'll bolt as soon as they can. It sounds like a recipe for constant employee churn, leaving behind a wake of fragile code.
I'm only writing this because Devil's advocate and all, but what if you're actually capable of all those things?
Plenty of us here can conceive, design, architect, build, ship and own things from soup to nuts, and feel a lot more invested in the result as a consequence.
If the compensation is good, and it feels less shackled and less bureaucratic, is that necessarily a bad thing?
I'm not arguing what defines inefficient in these situations, just that "if we group together we'll be okay" for tech workers will go about as well as 1960's longshoreman unionization
Well, yeah. As an employee in general one isn't that bothered about profit. As long as one's own job is safe and the jobs of the people one's close to.
Companies try to project strength especially when they’re vulnerable. Effectively this is sentiment control with the market. AI has given vulnerable companies the perfect thing for projecting strength when taking actions forced by weakness.
> So, a manager who's managing 15 people AND expected to ship
Right?? I saw that too. My first thought is that any good managers left will be racing for the exit. You can't fake "managing 15 people" with AI. You have to actually have the 1:1s and do the performance calibrations. How are they going to have time left for IC work??
As a manager with 10-15 reports at a company you've probably heard of, I think the main question is how much they will need to contribute. I put up a PR or three a week, usually in non-critical path flows or system support, and its honestly fine. I could barely contribute to the productivity level of even one of my junior engineers, but I can debug production issues and ship code AND be a good manager (with a decent work life balance).
I feel like managers should be able to contribute. Managing a good team isn't that hard, though managing a bad team (or a good team in the midst of a ton of bad processes) is a nightmare.
"IC work" seems to have evolved at Coinbase to mean "supervise AI changes". Then the question becomes how will managers actually review these changes and not just press accept at 3:50.
I assume they will have absurd metrics, like number of commits and token use to,determine how good of an IC you are. So, you start a bunch of agents in the background, merge their PRs without review, while having 1:1 and other meetings with your team. Productivity they call it
> manager who's managing 15 people AND expected to ship
Notable is what they're not doing--annual reviews. This duty is now handled by the all seeing "intelligence" machine that can evaluate employees in real-time.
Darkly funny that Armstrong's Twitter bio still reads "Creating more economic freedom in the world" when he has relegated humans to "the edge" of his own organization in favor of the pseudointelligent pseudogod.
Freedom for who, exactly? Coinbase's executives, I suppose.
"US employees will receive a minimum of 16 weeks base pay (plus 2 weeks per year worked), their next equity vest, and 6 months of COBRA."
4 months basic severance pay + 1 month for 2 years emploument is nice? so total 5 months severance after 2 years of working for them or only 6 months after 4 years
let me guess you are from US if you think this is nice, as European I would say this is fairly standard, nothing to brag about, 3 months should be bare minimum by law
As an American, I’d point out that there are structural reasons the U.S. often outpaces Europe in certain areas of innovation and business, tech and otherwise. Labor regulations in many European countries make it harder to reallocate talent quickly, which can slow down company formation and scaling.
That doesn’t make one model universally better. There are clear tradeoffs on both sides. But it is part of the equation worth considering in response to your point.
Sure, I agree, not sure why you are downvoted for stating the facts, both have benefits, Europe in general is less flexible but employees are more protected with more benefits.
All I wanted to say was I don't find 4 months something particularly "nice" as European, though I am sure there are even some Europeans who would find it nice since they work for crappy companies in countries with less protection, so they are in lose lose situation, no US benefits (salary/taxes), no Europe benefits (severance pay/notice period).
"If you've worked for us for 24 months and we fire you, we'll pay you for 29 months and give you your next equity and pay for your insurance for 6 months" and "if we fire you we'll pay you an extra ~21% (plus your next equity and another month of insurance too) of whatever you earned" does indeed sound quite nice considering that a vast majority people who are terminated get nothing or next to nothing.
It'd be looking a gift horse in the mouth to whine about "well they get 22+% at XYZ"
I'm not from the US, but from eastern europe. I have not been in collectives where what you're saying was true. At most I've seen 2-3 months of pay for someone to sign their own resignation.
you should always add salary during notice period if you are not expected to work anymore, it's essentially severance pay as well, though technically it's salary for no work
If you're making 2x or more what a European developer makes, you're responsible for your own emergency fund. You ignore that at your own risk. I'll take that trade.
well, everyone has different experiences, but just to make it clear, I was calculating ordinary salary during notice period into severance pay since in many companies it's essentially severance pay:
1. you get fired with 2 months notice period and they will tell you, you don't need to bother to come anymore = 2 months of severance, you can sit at home, look for job for 2 months with full salary
2. on top of this you will get also extra 2 months severance pay
so in total de facto 4 months of severance pay , but I understand shitty companies will expect you to work even during notice period (especially if they are firing you) and somehow expect you will be delivering same results, smarter companies know the reality when they are firing someone and just tell him not bother coming anymore, this was my case in last 1-2 jobs I've had more than 10 years ago when I was still employee (plus they wanted to give me 1 month severance pay, but I argued about years I worked there and certain operation practices which could be published, so got 2 months, unlike my less assertive colleagues), I'm nowadays contractor/freelance for companies outside Europe so no law protection for me
my wife is always employed as employee and got fired this winter under conditions I mentioned in point 1&2 and got 2+2 months after 1 year of work, two jobs ago she was fired without severance but didnt need to work during notice period
plus I've found funny mention of the 6 months COBRA as some benefit, you are covered by insurance in Europe regardless of your job status whether employed or unemployed you are always covered by universal healthcare
The European model will never be better than the U.S. one for productive workers like in tech. Tech workers in the U.S. have the same benefits as EU ones for three times the salary.
Consider this and I think it needs to be acknowledged:
If you're a leader and you've said that your company is too big and have to downsize by 10+%. This is a you're the problem.
Firstly, the business needs to have active business and new initives. If you are not supporting that: You've failed.
If you're so inefficient that you need that extra 14%, you made that mistake.
If you "overhired" and didn't find a way to use that extra capacity to find the business.. you are the problem.
If you say that AI has changed your business, that 14% more people means 14%*the AI lift of more capacity to accomplish greater things.
It's not the talent, and it's not the talents' fault for your issues. A lot of people assume that layoffs means removal of bad performers. The reality is not there.
Why spend any time thinking about the people at your company, when you could just prompt “make a heartfelt tweet announcing firing a bunch of people, make sure you pitch it in a way that we are seen as an AI company”.
I usually feel bad for laid off engineers, but these guys profited off of pump and dump wealth-funneling to the rich. Sucks to suck. They all played a part in normalizing scams.
What I'm worried is the push fo AI here, for a software platform that handles money is troublesome, I use coin base because I can send money to my family in other countries with no fees
Ok I actually like the idea of flatter orgs and player-coaches a lot.
However, do we really need them to AI-wash the fact that as a lot of companies, this company over-hired during ZIRP? Do we really need them to AI-wash the fact that the crypto hype is gone, therefore their business is smaller? “Company as intelligence” and “AI productivity” are just buzzwords so their stock price doesn’t suffer.
I was a IC/manager for a few months. Spending all day in meetings (there are actual things you have to do to manage 15+ people) and then going home and coding for 2-3 hours every night burned me the hell out and I left that company, good riddance to bad rubbish.
Companies above a certain scale- let's use Dunbar's Number as a good threshold- need full time managers to handle the necessary information flow through the company. Middle-manager is actually something that AI can't do yet, because their main job is to figure out what things everyone else around them needs to know (inside and outside their team), which requires a theory of mind that current LLM's just don't have. Is this policy change worth telling your team about? Is this feature creep worth telling other teams about? That is the decision that managers have to make dozens of times a day, and it requires a model of what various people know, to know whether this is important to them or not.
Brian once came to Hacker News to comment on a thread I posted (about being made an offer then ghosted by Stripe for a leadership position), so if he has the time for that I'd love to see him here talking about the non-technical teams thing. Could be an interesting discussion.
Coinbase famously rescinded offers days before people joined when they did a previously huge layoff. That's absolutely diabolical and I sometimes fantasize about accepting a job there and just ghosting them.
Bitcoin is down from its highs and the big boys are in. Tether collateral is handled by Lutnick's Cantor & Fitzgerald and moved to BFF Bukele's El Salvador. Previously the combo was Deltec Bank (CIA linked) in the Caribbean.
The Tether narrative has just been broken and Iranian assets have been frozen:
This of course means that the primary use case of Bitcoin, sanctions' evasion, is no longer secure.
It becomes clearer and cleared that Lutnick and Trump are actually the deep state and the big boys mean it. Further crackdowns on China and Russia are coming and it does not look good for Bitcoin.
But by all means, cite AI nonsense as a favor to fellow founders to pump up their valuations.
That statement does not inspire confidence considering how ripe crypto is for hackers/scammers, if anything it makes me want to close my Coinbase account.
Very early in the first Bitcoin boom cycle I had a friend who was into it, so I opened a Coinbase account because I thought it'd be funny to pay him the $15 I owed him for lunch or whatever in Bitcoin. I bought the $15 on a credit card, sent it to his wallet, we had our laughs about it, and I moved on. Years later, after it became clear that the only purpose of cryptocurrencies is scams & crime, I went to close my Coinbase account just for some basic digital hygiene. Except I found out that now, they only let you log in if you have an external bank account associated with your Coinbase account. And you can't delete your account without logging in. And there's no way in hell I'm associating my real bank account with a scam & crime agency. So I'm stuck with a Coinbase account I can't close or even log in to. Lol.
There's a law for that. If Coinbase did not require an external bank account to create the coinbase account, by law, they cannot require one to close the account.
At least, that is what I have been led to believe. You could sue.
I have to admit I'm always baffled by these "you could sue over this trivial matter" replies. Do you think lawsuits cost no time or money? Obviously I'm not going to do that.
You’re giving legal advice based upon something you were lead to believe. That’s the first problem. The second problem is that proving damages would be difficult. The third is that you’re operating in a pay to play justice system.
I suppose not getting a layoff email and instead getting it delivered face to face would be more human, but that's American capitalism for you in all its glory
I don’t think I’ve heard of a single tech CEO resigning for massively fucking up. They only “take responsibility” to the extent of saying those magic words.
Some of the biggest AI adopting companies are still shipping garbage (Meta, Amazon, Microsoft, etc), and I’m desperately curious what infinite AI resources are actually doing for them.
>I’ve watched engineers use AI to ship in days what used to take a team weeks. Non-technical teams are now shipping production code
Good luck to those (human) teams when the briefness stuff hits the fan thanks to an AI hallucination... oh wait, the Active Individually-contributing leaders will be there to lend a hand, right?
This is going to save a lot of money ... until someone loots their vault and they go bankrupt. "Non-technical teams are now shipping production code" is the last thing you want to hear from your bank.
> Second, AI is changing how we work. Over the past year, I’ve watched engineers use AI to ship in days what used to take a team weeks. Non-technical teams are now shipping production code and many of our workflows are being automated. The pace of what's possible with a small, focused team has changed dramatically, and it's accelerating every day.
As a reward, people driving the productivity have now received a reduction in their colleague pool.
> Coinbase is well-capitalized, has diversified revenue streams, and is well-positioned to weather any storm. Crypto is also on the verge of the next wave of adoption
Crypto is always about to take off. If the company is sitting so well, and is facing imminent growth, then they don't need to do layoffs, they want to. Or the company is not sitting so rosy and they're not too sure about their future.
> Non-technical teams are now shipping production code
Many comments are mocking the "Non-technical teams are now shipping production code" line as an obvious disaster waiting to happen.
I think this will be commonplace in the not too distant future.
Some disasters will happen, just like they did before AI. Skeptics will gleefully point out these failures while more and more non-technical teams ship code.
Will they also do the maintenance, future migrations, and handle prod alerts at 2am? I’m all to empower non technical people but shipping prod code isn’t the way to do it. What will happen is a very large amount of unmaintained services with no coherence, that will accumulate over time. I cannot imagine the monsters we will after a few years of that being normalized
No, because you're misunderstanding how this works.
Technical teams still need to design and build out the infra.
Technical teams still need to think about how to design and secure the backend systems.
The only thing that changes is that non technical people can now build UIs and internal tools on top of your core assuming you have solid APIs, MCPs, docs, and components to build on top of.
If you're allowing non-technical teams deploy mission critical software then you're not doing it right.
No one wakes up the frontend dude at 2am because the JS is doing something weird in the browser... All of the core infra and backend should still belong to technical teams.
I'm sure Coinbase understands this and when they say non-technical people are shipping software they don't mean they're vibe coding terraform infra and deploying full-stack user-facing applications.
I do understand the theory, none of what you mentioned is new to me or contradict my points. I do not believe things will be done right. It’s not only mission critical services that require maintenance and need to handle incidents. Internal services are as important to a company as their public facing ones, and once you get the ball rolling I do not believe we won’t see the same approach used for customer facing services. I also do not expect non technical people to understand differences between MCP servers, rest apis, direct db access, and other resources. If they do they are definitely technical… so it will be up to whatever they let the agent do. Which is the whole problem here, you need to be technical to understand and push back when agents are doing things wrong
This is a whole lot of speculation masquerading as knowing what you’re talking about. You don’t have a clue what the CEO meant. If you did, you wouldn’t be talking here.
Many people say this and they also say (see top comment) it being for financial company. But this being for financial company is an extra layer of risk that I am not willing to take personally.
I have an announcement to make, using Claude I have now in development an AI model that can replace the CEO, the Board Chair, the CFO and CTO of any company on Earth.
I was shocked at how easy it was to train and develop a model that can replace senior leadership in a company.
The CEO was the easiest. I simply loaded the model with as much corporate jargon, double talk and the ability to talk down to people. The model nearly wrote itself.
Then simply ingesting the Wall Street Journal, Barrons, Financial Times and SEC 10-K reports and annual reports, I was able to compile the perfect CFO. It was able to spit out regulatory reports, answer questions on investor calls.
Strangely, the component of the model I had write in house was the ability to give up part of their bonus to keep key people employed. Seems in all of those financial reports, there were no examples of anyome that the model could leverage.
Geeks who didn't even stand near professional sports should really shut up about anything sport related, lol.
I would really like to see professional, established coach running around with young prodigies on a peak of their biology.
> - AI-native pods: We’ll be concentrating around AI-native talent who can manage fleets of agents to drive outsized impact. We’ll also be experimenting with reduced pod sizes, including “one person teams” with engineers, designers, and product managers all in one role.
And AI clowns will cheer and applaud this, not seeing that they're now doing the job of 5(!) people with the same salary. Why is nobody talking about this?
Also, I find it really bizarre that those neo feudal lords see their companies as just a life stock to count. They don't even count people, just see them as numbers to reduce/scale up. Modern tsardom, but instead of being tied via official decree you're now tied by your lifestyle and family.
"Some of you may die, but that is a sacrifice I am willing to make"
The crypto market winter that started in Q4 last year led to Coinbase's ~worst quarter ever ($667M loss). Crypto has not recovered. Coinbase has done nothing to stem the outflows. That same quarter HOOD showed a net profit of $605M; and showed a $346M profit last week. COIN and HOOD are two very similar companies.
COIN's earnings are in two days. They preceded the earnings call with layoffs, which is always a bad sign. And HOOD's net income has dropped by like 40%, though they're still at least profitable. You should be prepared for COIN to announce a similar drop; except, COIN wasn't even profitable before. Its going to be a bloodbath.
> Also, I find it really bizarre that those neo feudal lords see their companies as just a life stock to count. They don't even count people, just see them as numbers to reduce/scale up. Modern tsardom, but instead of being tied via official decree you're now tied by your lifestyle and family.
People don't work somewhere like Coinbase if they're concerned about morality or mitigating the harms done to society.
The GP post describes a common problem in _most_ workplaces in the market today. It’s not specific to crypto, AI, or anything in between.
It is not specific to a crypto company. But the element of it being a crypto company cannot be ignored. Crypto companies are not like ordinary businesses. They have very unique qualities to them. Same with crypto industry as a whole. Ever been to a crypto conference for example? I have read about and have seen the videos. These things have the highest concentration of the scammers and the gullible any one place.
Actually, it sounds like you’re the one who hasn’t been to a crypto conference :)
Player-coach used to be a thing in professional sports a long, long time ago. There's a reason you don't have it anymore. A coach can't be expected to take the long-term view while also expecting to contribute. Most examples were players near the end of their career and they didn't tend to do very well.
The only place you see it is in fun adult leagues. Perhaps the message then is that Coinbase wants to be less professional and more amateur-like?
Actually, these scenarios happen in hockey as well. Teams will pick up character guys who have been through it all who are expected to contribute more off ice than on it. Corey Perry is one who comes to mind lately but they're never given a "coach" title. It's entirely possible though that these players may be expected to be a go-between guy between the coach and younger players to help them manage the pressure or to help with encouragement. They're definitely not getting prime minutes though.
I guess that would possibly be the same expectation of a manager who still codes. I can't see them doing anything critical. It's likely picking up some minor bugs or nice-to-have, low priority feature work. I was a manager before and while I didn't reach 15 reports, I was up to 12 at one time. There's just really no focus time that you need for coding. Maybe that's a bit different with AI but even then you still need to find time to make changes and validate. And that's time that takes away from other higher impact things that you could be doing for the team.
And I don't think they're trying this thing that Coinbase is trying either.
Like the guy who "just gets math" is often NOT a good teacher.
This is a really strange nit. You are aware it's an analogy about skill and role. To reduce this to being about biology and the impacts of senescence on ability is weird, and doesn't really apply here.
E.g. you can't just spew nonsense like "let's work together like a bee hive, everything for the Queen/CEO, no matter the personal cost to an individual" without others pointing out the stupidity of comparing humans with bees.
You can't just come up with a desirable adjective and start coming up with random scenarios in which those characteristics may occur. "Let's make the company strong as a gorilla, big as an elephant, smart as Von Neumann, bright as a Sun, as courageous as young guys from youtube fails compilations." This makes no sense whatsoever.
I'm remember of when I went out for drinks with a startup consultant friend and she mentioned one founder she spoke with refer to his staff as "biological units" when addressing use of proceeds to hire additional staff.
A company_is_ the sum of its people, their talents and aligned behind a mission statement.
This is so far misguided, I can't help but think this 'biological unit' of a founder won't last long.
https://en.wikipedia.org/wiki/Unionization_in_the_tech_secto...
The benefits of unionization extend beyond this particular situation or company.
They can help shift the balance of power back to the employee and help them guard against being squeezed by their employer to produce more or take on more work for less benefits or compensation.
American tech workers have been fortunate to avoid such aggressive practices, but working conditions will only deteriorate from here, with workers crushed between LLMs and offshoring.
I don't think anyone is applauding this. The only people applauding stuff like this are the CEO's of Anthropic (because that means more tokens/profit). Most other CEO's in big tech have toned down the rhetoric big-time.
The job of 5 people being done with the same salary is a function of the job market. It's an employers market now. So stuff like this happens. If you had an employee's market this wouldn't happen.
fwiw - and this is a separate topic. If health insurance were de-linked from employment most people would flee the job market on their own.
That would be visible in all major markets outside of the US, no?
And then this person leaves, leaving no documentation or workflow. That's ok though, another ai agent will pick up right back and add slop on top of that until the codebase is a black box interacting with another black box.
Oh and this company handles other people's money? That's going to end well.
Reggie Dunlop is ready for duty, he'll get the job done.
The CEO is looking at revenue and at costs. He can see what will happen if current burn rate isn’t reduced. Doesn’t it come (in part) to numbers, which must be reduced/scaled as needed? (Along with other costs)
sounds stupid to me
for example, the last obvious inefficiency i remember was sys admins. the most worthless, self aggrandizing group of people at any company. got wiped out mostly (the best work for the cloud engineering companies), and i think it was for the better!
engineers today handle deployments, and it is far better.
Too bad AI is not about efficiency. It's about headcount reduction, which is exactly what Coinbase is doing here. AI just gives them plausible cover.
That could be an incentive to keep companies small, but high-scale companies do have unique benefits to society.
This is absolutely not true. It never has been at any point in history. Not even CEOs would claim such a thing until the 1980s, and they were wrong then as now.
Even today, Costco and other businesses are thriving.
Stop drinking the Koolaid.
Exactly. People are too naive these days
No, you didn't. You watched engineers use AI to ship in days something that looks like what used to take a team weeks. After enough rounds of feature evolution, you'll realise that what they actually shipped isn't at all the same. Anthropic's C compiler, which also seemed like a good start that would have taken people much longer to deliver, ended up being impossible to turn into something actually workable.
In a year or so, software developed by "AI-native talent who can manage fleets of agents to drive outsized impact" - which is another way of saying people who ship code they don't understand and therefore haven't fixed the architectural mistakes the agents make - will become impossible to evolve, and then things will get very interesting.
AI can help software developers in many ways, but not like that.
Most devs aren’t working on cutting edge, low level, mission critical systems. AI is great for that. Every company I personally know have been fast shipping features that are being used daily by millions of people for the past 7 months.
We have the same thing on my team, and we also understand the limitations of AI generated code. If you’re more or less experienced, you can easily see the “good” and “bad” sides of it. So you kinda plan it out in a way that you can “evolve AI generated software”. I wouldn’t say the same thing in 2025 January, but it’s much different times now. Things are already working.
If you're truly "managing fleets of agents" there's no way you're able to sift through the good and the bad in the output. If your AI-generated code is evolvable (which is hard to tell right now) then you're not writing it with "fleets of agents". If you are writing it with fleets of agents, I would bet it's not evolvable; you just haven't reached the breaking point yet.
Look at the best models from Spring 2025, and compare with now (and similarly for Springs 2024 and 2025). Armstrong and lots of others are betting that this trend will continue, and if it does, the LLMs will ship code the LLMs understand, and whether any human specifically understands any particular part will mostly not matter.
The problem is that executives could take the 15-20% productivity boost and be content, but they read stuff like this, get greedy, and they don't understand the risk they're taking.
This is how I feel. It’s building things for me that work. I don’t care how it works under the hood in many cases.
+ 2021 | 3,730 employees + 2022 | 4,706 employees + 2023 | 3,416 employees + 2024 | 3,772 employees + 2025 | 4,951 employees + 2026 | 4,250*
*Estimated following May 2026 layoffs.
So the reduction gets them closer, but still higher than where they were in 2024. Given the fact that the crypto business doesn't seem to be growing much over the last few years it can be argued that they over hired in 2025 and going back to 2024 numbers just makes sense. And as others have said in the comments, they haven't turned a profit so likely this makes business sense and the AI shine is trying to make the news less ugly for investors.
While AI is likely a productivity boost, the underlying reason is not AI.
And something else I don't get about these AI related layoff announcements: if AI was a productivity boost wouldn't you hire more engineers and technical staff to capture the value? Or else you're basically saying "we're a tech company that has no idea what to do with more super-engineers".
They aren't saying that they don't know what to do with the AI productivity boost, but rather they think it worth taking a huge productivity hit right now so they can invest in the future. Whether their vision of the future is realistic...
It would be slop, but the market would love it
They’ve added tokens and altcoins to the platform, but I don’t think that’s a particularly strong long-term bet.
The competition is also stiff with decades of experience and network effects
The truth is these crypto shops have a pretty poor reputation in the traditional finance industry. Nobody in trading tech goes to work for them unless they offer insane salaries, because they (we) know it's an unstable place to be.
The worst part of using something like Coinbase is having to do yet another bank transfer, waiting for it to clear, doing KYC/AML yet again, etc etc for what most people is just to buy one or two single asset (BTC or maybe ETH probably). Instead just click buy in Robinhood or Schwab along with everything else.
A friend of mine works for one of the major crypto firms and they're starting to deploy algorithmic trading bots on their own exchange.
The spreads on these markets can be diabolical
If interest in tokens and altcoins wanes, Coinbase may be in a weak position.
Is this code for "we're firing all the old people"? As I understand it, I can say I'll only hire proficient English speakers (a "bona fide occupational requirement"), but I can't say I'll only hire native speakers, as that would discriminate against various protected groups. This seems like the same thing—proficiency may be a bona fide requirement, but expecting they learned this year's workflow first is age discrimination.
I don't expect ethical conduct from crypto companies and will not be sad if they are sued into oblivion.
I see AI-native as those who have embraced it, and are learning to leverage it appropriately.
{1} scottlamb: "I suspect their lofty stated goal of X is a lie, to disguise their true goal of Y, which is something common which companies find much easier and more-desirable."
{2} CityOfThrowaway: "You are wrong, because it's obvious that X is achievable... if you define 'native' in a certain way."
{3} Terr_: "Uh, what? That doesn't make sense. The feasibility of X isn't part of Scottlamb's argument. Even if we assume X is possible, it isn't evidence they actually intend X over Y.
I'm not sure exactly which children they're planning to replace all their staff with, nor how they plan to get around the child labour laws.
Huh? If it came out this year then everybody had a chance to learn it this year?
What happens when this person inevitably leaves and they have no one who knows even a little bit about the process or tools used?
/s
As someone who did have 15 direct reports for a while, it’s a joke.
You basically are their manager in name only. Your time is so split you can’t give any one direct reports the attention they deserve. Quarterly and annual reviews are a farce because you genuinely don’t really know how people are doing except the signals you can receive when you’re not in a meeting with one of your 15 reports.
Just goes to show how far up their own asses some CEOs are. Meanwhile real people just want a boss who cares. Hope Brian feels happier with an extra billion dollars or whatever this year!
* explains the reasons (financials, AI enablement)
* talks about what folks who are leaving get in detail (first) and thanks them
* talks to the folks who are staying
Layoffs are hard, no doubt, and I am not sure he's making the right choice. I see plenty of doubt about some of the actions in other comments that echoes mine. I certainly wouldn't want to have 15 direct reports and also ship production code regularly. But as CEO, it's his job to make these kinds of choices.
The proof is in the pudding as they say. We'll see how Coinbase does with this new orientation in the next year or so and that will determine if this was a wise or foolish move. Is there a flood of talent leaving? Major breaches? Business as usual with better than expected profits?
Time will tell.
Its all lip service - either AI generated or hand written.
I don't think this is true. Humans typically prefer "thanks for the hard work, here's your severance" to "you suck, here's your severance, loser."
Humans like being treated with respect, and words are a big part of that. Money is nice, but it's not the only thing we care about.
I'm not convinced a polite but AI-written email hits the same note. At the very least it's unintentionally disrespectful, which isn't a direct challenge. Your boss doesn't care enough to write an email by hand, but also doesn't care enough to burn bridges and insult you.
For sure this part screams LLM
"We’re not building Skynet, we’re cutting costs and putting the survivors on prompt duty"
Anything in that format gives that AI feel
Except for that tone-deaf part at the end, where right after he talks to the people who "will be leaving" (that is, the people getting kicked out), he says that Coinbase will be stronger and healthier for this. Which makes it hard not to draw the conclusion that the people "leaving" are part of the unhealth.
The CEO probably does not even think that, and just wants to reduce costs. But from what was written, the implications are decidecly suboptimal.
What's the theory on this? It seems to be common conclusion, but I don't understand why AI changes the situation here.
I understand that AI means you can do more with fewer people. Fewer people means less coordination overhead and fewer managers and fewer layers. What I don't get is why you want your managers to be doing IC work more so with AI than before. I don't see why anything changes about needing roughly 1 first line manager for every 6-8 people, or why it would be more beneficial now that the managers have production programming responsibilities.
Both before and after AI it's important that managers have real technical knowledge of the codebase. Having managers do actual production IC work in my experience has been a bad allocation of resources, though, and I don't see why AI changes that.
(a) Someone has to do the management tasks. Why do we think that isn't a full time job anymore?
(b) When managers do production IC work, in my experience it increases the load on ICs in review, because the manager one would _expect_ to not be _as_ expert as pure ICs on the codebase, and yet they are perceived as "senior". ICs then have overhead in having to manage that power imbalance in review. I have known a few extremely productive manager/ICs… but the effect on their teams was not super great. It made the manager into something of a micromanager and the actual ICs lacked autonomy.
As someone who lived through multiple rounds of layoffs at big tech companies this seemed quite generous.
I got laid off 3 years ago and got a mere 2 weeks + 1 month of COBRA. It was a tech company, but not a big one.
However, I don't think this is that unusual in SV layoff packages.
Either way, I'd still be shitting my pants. 16 weeks is not a lot of time to find another job in today's environment. I know devs who have been out of work for years and had to resort to stocking shelves at Home Depot to tread water.
Is Brian here? Can he speak more to this? What exactly are non technicals shipping to production code?
I've got no position in Coinbase but is that a wise thing to say as a public company? I'd be alarmed if I were a share holder
They hear this from the sellside, from activists, from the guys managing their private market allocations etc.
- big institutional allocators
- activists
- the sellside
- guys managing their private market allocations
Sounds tight I love the direction industry is heading lol.
As difficult as it is to use CSS to centre a field, the stakes are in a different ball park.
I'd love to hear more about the positive effects of designers and PMs using AI, especially more on the PM side, if you care to go into more detail
Crypto was a big hype of last decade.
Every year that goes by there are fewer people interested in an old hype, and therefore a smaller and smaller market for coinbase.
Coinbase is on a path to death. It might take 20 years, but the decline has already begun.
Boy that's scary for a company that's effectively fintech...
The question remains, if there are no pure managers, then is this CSM / Sales shipping production code? If yes, then it's indeed scary...
> No pure managers: Every leader at Coinbase must also be a strong and active individual contributor. Managers should be like player-coaches, getting their hands dirty alongside their teams.
YMMV, I suppose, but this combined with the AI nonsense just makes the dislike even harder.
I noticed it was especially bad for on-call and incident response; these managers get pulled in to all the incidents because of their status and supposed involvement, but are not particularly useful in those rooms, adding even more cooks to the already crowded kitchen.
Went on for about a year, worse each week, before i left.
It can certainly overlap with what makes a great engineer, but not most of the time.
This has always been the case where I work, long before AI.
And surely the place you work hired with this in mind. Many places have not, and yet now expect PMs who haven’t coded in years, or in many cases not at all, to contribute to their products’ codebases.
why not, managers should be like left handed specialist relievers, they come in for a short time to handle a specific issue and otherwise let the team alone
So on one hand they are the most secure business on the Internet and on the other hand YOLO!
Internal tools keep the lights on and allow customer facing code to function!
Operational tooling also isn’t a sexy thing, but it’s vital for any company to function.
Do fintech customers share your ideals as to what is "critical stuff" and what isn't? How much of this business could _plausibly_ be "non critical?"
> Over the past year, l've watched engineers use Al to ship in days what used to take a team weeks. Nontechnical teams are now shipping production code and many of our workflows are being automated.
But the few years to come are going to be wild for a lot of folks out there.
I don't expect Coinbase to publish a "we're hiring everyone back" in 5 years from now, but I hope at some point media will spot those trends as they'll - I have no doubts - will happen, and propagate that tune.
For the end user it looks like an evil cash-grab, but really it's the company protecting itself from regulatory vengeance.
Your coins frozen with no reason given even internally except for "machine said no" - no one gets any slap on the wrist unless you sue real hard, happen to win, and most likely that'll be just a scratch that won't be noticed enough to change any attitudes.
The Man sees that someone they don't like transferring their coins through the fintech company - that's what those companies are really concerned about, because it would be a punch in the gut the company will feel.
Thus, the incentives. Current social design doesn't punish for false positives (until they hit really high levels), only false negatives.
Just a vague nonsense about compliance, that magickly aligns with padding their float. In reality they are using compliance and regulatory language as a shield to prop up their numbers. They are using KYC/AML to hold your funds hostage, as it's the most plausible explanation that also allows them to legally seize it under a legal sounding explanation. The fact that they do have to perform KYC/AML and there are penalties for not doing so just happen to make it a valid enough sounding excuse for when it's used overly aggressively because it lines up with other goals.
If they move the hair trigger to freeze funds 2x as often as they need to against the innocent false-positives to pass compliance checks, due to a hair trigger, then it falls under plausible deniability and even better when the regulator comes they can say some insane bullshit about how good their KYC/AML is. If they freeze it less often but instead just steal some for a little while and then return it, then it's more obvious a crime has been committed. It's obvious what they're up to.
Of course the KYC/AML/ regulatory officers are probably just pawns in this. The executives in the crypto and fintech space tell these people they need to set the sensitivity up to the 9s which does increase KYC/AML 'true positives' but the unspoken part is that money is now locked up into the company's accounts which creates a moral hazard in their fiduciary duty. They know damn well what that actually does is inflate their float, at the cost of a bunch of false positives. In theory that's satisfying AML because a function of doing so is you trigger more true positives, but in reality it's merely stealing money to increase floats not actually optimizing to meet the cutoffs to keep your license. But no one is actually going to come out and say this. It will probably take a class action suite, which I have little doubt will eventually happen when someone comes out and admits one day that these regulatory compliance triggers were intentionally set on the sensitive side for non-regulatory reasons.
As far as I understand, they're often not allowed to disclose that. E.g.,
https://www.bitsaboutmoney.com/archive/seeing-like-a-bank/
> In the specific case of “Why did the bank close my account, seemingly for no reason? Why will no one tell me anything about this? Why will no one take responsibility?”, the answer is frequently that the bank is following the law. As we’ve discussed previously, banks will frequently make the “independent” “commercial decision” to “exit the relationship” with a particular customer after that customer has had multiple Suspicious Activity Reports filed. SARs can (and sometimes must!) be filed for innocuous reasons and do not necessarily imply any sort of wrongdoing.
> SARs are secret, by regulation. See 12 CFR § 21.11(k)(1) from the Office of Comptroller of the Currency...
It's obvious when someone gets their money frozen for a month only to just have to perform a KYC check that even if the KYC check was legitimate, and these kinds of results are common over years, the delay was a result of a business decision that increased their float.
I think you're conflating the requirements with the BSA with how executives are using it in a hostile way against customers. They can make the deliberate decision to slow down KYC/AML officers and checks after a trigger, while putting them on a hair trigger, while citing secrecy under the BSA. That is the regulatory nonsense under which they are dressing up a business, non-regulatory decision. It's there to provide plausible deniability.
The compliance officer in this case is plausibly just following the law but in reality they're just running cover for increasing the float -- maybe even unwittingly.
They are legally prevented from telling you by the regulators, at least in the US.
Put otherwise, suppose I run a bank and you deposit your paycheck. I decide our reserves are a little low so I set KYC/AML triggers even more sensitive on a hair trigger so that an extra of 0.2% of innocent paychecks get held up an extra 4 weeks (I have also conveniently slow down / underhire customer service) which also causes me to catch 1 or 2 more real criminals. That's not KYC/AML even though that's the mechanism by which I claim to have held it. I'm not bound by the BSA secrecy in such case since the underlying trigger was for increasing the float rather than actually KYC/AML compliance.
------- re: below due to throttling ---------
I am accusing fintech and crypto businesses in general of committing mass fraud through intentionally setting KYC/AML on an artificially sensitive trigger to increase their floats, yes.
I do not know if Coinbase specifically does that -- my limited experience with them is they are one of the few fintech companies that hasn't fucked me over.
I have an absolutely massive body of evidence that leads me to that conclusion, through my own transactions and frozen funds as well as studying a wide amount of CS complaints that show evidence that KYC/AML checks on frozen funds are stalled for weeks to months without any plausible explanation of what is happening which is not a KYC/AML regulatory action but rather an intentional choice to raise floats for free interest and padding their numbers.
Of course what's extraordinarily ironic here is when fintech claims you violate KYC/AML then "law says we provide no evidence" but if you turn around and accuse them then the industry shills will scream "without evidence" while simultaneously saying your counterparty doesn't have to provide it! They are hypocrites! The very people accusing you without evidence betray their own sins accusing you of same! They were the ones that set the bar that they don't need to present evidence, not me.
Just one rebuttal ago, it was explained why it was okay to freeze customer funds without providing any evidence.
Now we are Jekyll and Hyde'ing back to getting upset about an accusation without evidence. That was a crux of my entire case! I am being damned, for allegedly, using the same standard of evidence as my accuser (though I dispute I am presenting as little as them)!
If that's your case, then you have concluded and rested my case for me in my favor. The entire KYC/AML argument falls apart because it fails your requirement to present evidence at accusation.
Either accusation without present evidence bad, in which case KYC/AML as it is used in stalling people for weeks to months without providing evidence totally falls apart and I rest my case -- or -- that standard of evidence is OK in which I've at least presented as much or more evidence as fintechs provide in their accusation against customers (nothing) and in that instance I also rest my case.
Whichever of these last two Jekyll and Hyde responses we pick, it isn't working against me.
If you look at Coinbase in 2020 they had roughly 1,200 employees. By 2022 they had roughly 4,500 employees.
They over hired and now they are pairing back, this is all it is.
It's because crypto goes in a cycle and now it's down. You should expect layoffs from them again in 2029/30.
I mean, I want to work... and I absolutely despise the push to keep dev wages down, even at higher levels. But the reality is, at least from my own experience, that most software orgs and projects are actually over-staffed and would operate better with fewer, more experienced staff. Rather than filling hundreds of butts in seats.
Experimenting or cost-cutting? Are these one-person "teams" you g to be paid more for having multi-domain roles regardless of how fast AI can churn out pseudo-MVPs?
We're going to see this become a trend beyond Coinbase, IMO. The idea that companies just want employees to be more productive is a farce. The C-suite would prefer to make no profit, have few to no employees, and get personally richer in the process.
Plenty of us here can conceive, design, architect, build, ship and own things from soup to nuts, and feel a lot more invested in the result as a consequence.
If the compensation is good, and it feels less shackled and less bureaucratic, is that necessarily a bad thing?
With the amount of tech leaders blabbering about this, I came to the conclusion that the profession of the future is going to be Security Engineer.
Oof. That smacks of hubris and valley-buzzwordism.
> Leaders will own much more, with as many as 15+ direct reports.
> Every leader at Coinbase must also be a strong and active individual contributor.
So, a manager who's managing 15 people AND expected to ship -- that sounds awful for both sides.
Right?? I saw that too. My first thought is that any good managers left will be racing for the exit. You can't fake "managing 15 people" with AI. You have to actually have the 1:1s and do the performance calibrations. How are they going to have time left for IC work??
They'll switch to async communications for everything, and ideally have a bot that answers Mm-humm like a psychologist on his chair.
More seriously, the solution is to move to a flatter org, but that's a drastic change with unknown consequences for most companies.
I feel like managers should be able to contribute. Managing a good team isn't that hard, though managing a bad team (or a good team in the midst of a ton of bad processes) is a nightmare.
Notable is what they're not doing--annual reviews. This duty is now handled by the all seeing "intelligence" machine that can evaluate employees in real-time.
Freedom for who, exactly? Coinbase's executives, I suppose.
What I'm really intrigued by is the non technical staff deploying code to production. Now that's a gamble I want to see in the crypto space.
4 months basic severance pay + 1 month for 2 years emploument is nice? so total 5 months severance after 2 years of working for them or only 6 months after 4 years
let me guess you are from US if you think this is nice, as European I would say this is fairly standard, nothing to brag about, 3 months should be bare minimum by law
That doesn’t make one model universally better. There are clear tradeoffs on both sides. But it is part of the equation worth considering in response to your point.
All I wanted to say was I don't find 4 months something particularly "nice" as European, though I am sure there are even some Europeans who would find it nice since they work for crappy companies in countries with less protection, so they are in lose lose situation, no US benefits (salary/taxes), no Europe benefits (severance pay/notice period).
It'd be looking a gift horse in the mouth to whine about "well they get 22+% at XYZ"
If you're making 2x or more what a European developer makes, you're responsible for your own emergency fund. You ignore that at your own risk. I'll take that trade.
I must live in a different Europe then. I'd say this would be EXTREMELY generous for Europe.
1. you get fired with 2 months notice period and they will tell you, you don't need to bother to come anymore = 2 months of severance, you can sit at home, look for job for 2 months with full salary
2. on top of this you will get also extra 2 months severance pay
so in total de facto 4 months of severance pay , but I understand shitty companies will expect you to work even during notice period (especially if they are firing you) and somehow expect you will be delivering same results, smarter companies know the reality when they are firing someone and just tell him not bother coming anymore, this was my case in last 1-2 jobs I've had more than 10 years ago when I was still employee (plus they wanted to give me 1 month severance pay, but I argued about years I worked there and certain operation practices which could be published, so got 2 months, unlike my less assertive colleagues), I'm nowadays contractor/freelance for companies outside Europe so no law protection for me
my wife is always employed as employee and got fired this winter under conditions I mentioned in point 1&2 and got 2+2 months after 1 year of work, two jobs ago she was fired without severance but didnt need to work during notice period
plus I've found funny mention of the 6 months COBRA as some benefit, you are covered by insurance in Europe regardless of your job status whether employed or unemployed you are always covered by universal healthcare
https://www.cryptopolitan.com/user-tricked-grok-bankrbot-to-...
If you're a leader and you've said that your company is too big and have to downsize by 10+%. This is a you're the problem.
Firstly, the business needs to have active business and new initives. If you are not supporting that: You've failed.
If you're so inefficient that you need that extra 14%, you made that mistake.
If you "overhired" and didn't find a way to use that extra capacity to find the business.. you are the problem.
If you say that AI has changed your business, that 14% more people means 14%*the AI lift of more capacity to accomplish greater things.
It's not the talent, and it's not the talents' fault for your issues. A lot of people assume that layoffs means removal of bad performers. The reality is not there.
Since roughly 2018 I reckon, at least.
Have some empathy for people losing their jobs because of upper management’s incompetence.
Have some empathy for the misled retail investor that gambled their savings to thieves?
Today, not a single mention in that email.
I can't help but feel that there is a superficial chasing of trends at play here (adopting the same playbook that Block used earlier).
Question is, where will we all be in 3 years from now?
However, do we really need them to AI-wash the fact that as a lot of companies, this company over-hired during ZIRP? Do we really need them to AI-wash the fact that the crypto hype is gone, therefore their business is smaller? “Company as intelligence” and “AI productivity” are just buzzwords so their stock price doesn’t suffer.
Companies above a certain scale- let's use Dunbar's Number as a good threshold- need full time managers to handle the necessary information flow through the company. Middle-manager is actually something that AI can't do yet, because their main job is to figure out what things everyone else around them needs to know (inside and outside their team), which requires a theory of mind that current LLM's just don't have. Is this policy change worth telling your team about? Is this feature creep worth telling other teams about? That is the decision that managers have to make dozens of times a day, and it requires a model of what various people know, to know whether this is important to them or not.
Can anyone share how and when they see market is getting in a better shape?
Specifically I am curious, how we would be working with AIs even if market gets in a better shape
You know, hire, stop hiring, then start firing
The Tether narrative has just been broken and Iranian assets have been frozen:
https://edition.cnn.com/2026/04/24/politics/us-freezes-crypt...
This of course means that the primary use case of Bitcoin, sanctions' evasion, is no longer secure.
It becomes clearer and cleared that Lutnick and Trump are actually the deep state and the big boys mean it. Further crackdowns on China and Russia are coming and it does not look good for Bitcoin.
But by all means, cite AI nonsense as a favor to fellow founders to pump up their valuations.
As a security engineer this statements fills me dread.
Maybe you don’t have to make comments like this?
It takes one massive breach and theft from the exchange as a result of this and they are cooked.
Exchanges never recover after billions of dollars get stolen from the exchange.
Generally engineers are not well placed to be building UIs.
Rookie mistake by your AI; otherwise it did a flawless job, and the glaze it's been giving you is 100% accurate. You are the bestest.
If one more AI calls me "insightful" or says that my question "really cuts through the noise" or "gets to the heart of the matter"...
Heh. This is the kind of phrasing that just begs to be misunderstood.
And I suspect that over the coming year, we'll be watching the consequences of this unfold.
Some of the biggest AI adopting companies are still shipping garbage (Meta, Amazon, Microsoft, etc), and I’m desperately curious what infinite AI resources are actually doing for them.
More reports for accounting? What?
Good luck to those (human) teams when the briefness stuff hits the fan thanks to an AI hallucination... oh wait, the Active Individually-contributing leaders will be there to lend a hand, right?
Why would non-programmers need to ship production code in a financial context?
As a reward, people driving the productivity have now received a reduction in their colleague pool.
Crypto is always about to take off. If the company is sitting so well, and is facing imminent growth, then they don't need to do layoffs, they want to. Or the company is not sitting so rosy and they're not too sure about their future.
> Non-technical teams are now shipping production code
What could go wrong?
The AI bullshit is CEO feel-good talk.
I think this will be commonplace in the not too distant future.
Some disasters will happen, just like they did before AI. Skeptics will gleefully point out these failures while more and more non-technical teams ship code.
Technical teams still need to design and build out the infra.
Technical teams still need to think about how to design and secure the backend systems.
The only thing that changes is that non technical people can now build UIs and internal tools on top of your core assuming you have solid APIs, MCPs, docs, and components to build on top of.
If you're allowing non-technical teams deploy mission critical software then you're not doing it right.
No one wakes up the frontend dude at 2am because the JS is doing something weird in the browser... All of the core infra and backend should still belong to technical teams.
I'm sure Coinbase understands this and when they say non-technical people are shipping software they don't mean they're vibe coding terraform infra and deploying full-stack user-facing applications.
And due to this it deserves even more mockery.
I was shocked at how easy it was to train and develop a model that can replace senior leadership in a company.
The CEO was the easiest. I simply loaded the model with as much corporate jargon, double talk and the ability to talk down to people. The model nearly wrote itself.
Then simply ingesting the Wall Street Journal, Barrons, Financial Times and SEC 10-K reports and annual reports, I was able to compile the perfect CFO. It was able to spit out regulatory reports, answer questions on investor calls.
Strangely, the component of the model I had write in house was the ability to give up part of their bonus to keep key people employed. Seems in all of those financial reports, there were no examples of anyome that the model could leverage.