>Here’s hoping governments regulate laptop manufacturers to actually make repairable machines in the future.
No, this is a bad solution. If you want a repairable machine, buy one. They exist. Others have already mentioned Framework, but there are other options that aren't that far down the spectrum either.
One of the things macbook users praise the most is "build quality", which often means the solidity of the device, lack of flex, etc. These quality features are, in part, achieved by the same choices that make it hard to repair. Ease of repair and "build quality", are to some degree (although not entirely) tradeoffs against each other.
I say this as a framework owner who would never buy something as irreparable as a macbook. Regulation is not the answer here.
Decades of HN users finger wagging and suggesting FOSS hardware has progressed society nowhere. 12 months from EU mandatory replaceable batteries and products across the industry are being redesigned with repairability, usb-c, and user friendly designs.
It’s time to accept regulation actually does work when you have a competent government.
Indeed, government regulation is decried mostly because of all the cases where it got polluted by special interests, instead of following the interests of general consumers.
This is how you end up turning a chunk of your food supply into fuel to subsidize crops which aren't all that good at being distilled into fuel in the first place...
You didn't say why this is a bad solution. The government mandates that cars get safer every year and fatalities are down 78% from the 1960s. Whenever government regulates things to benefit people, people tend to benefit.
> One of the things macbook users praise the most is "build quality", which often means the solidity of the device, lack of flex, etc.
It seems like the Macbook Neo has a lot of those properties as well for a very inexpensive device that is extremely easy to repair.
Car safety is a bad counterexample because the risk is otherwise often externalized i.e. your car can easily hurt a total stranger whereas the consequences of your choice in laptop are strictly personal. And as GP stated, regulating this sort of thing would definitely force a particular trade-off on everyone. A lot of people would be pissed to have MacBooks with worse "build quality" even if they were more reparable. Having a choice is better.
I disagree. The lack of repairability has external costs not born by the purchaser or the manufacturer -- more toxic trash unnecessarily added to the environment.
Forcing a particular trade-off on everyone is entirely the point. It's the point of car safety, it's also the point of minimum warranties, electrical emission regulations, safety standards, etc.
Does this also mean only using "standard" parts? Or does the manufacturer have to over-produce the parts for, lets say 7 years, and then warehouse and ship those parts, probably multiple times. Or keep a low rate production line running for 7 years? What happens to the parts that don't get used? Are they scrapped?
That "what if" cost is going to be built into the cost of the laptop. Repairability doesn't always keep the cost low. The purchaser will definitely have to foot the cost otherwise it isn't sustainable.
Repairability definitely doesn't keep the costs low. If it was cheaper and easier, it wouldn't have to be regulated. As for supply chain management, companies that get that equation correct are going to benefit. Which is exactly how it should be.
We define the rules of the game and companies that can best implement those rules will succeed. That is capitalism.
>> your car can easily hurt a total stranger whereas the consequences of your choice in laptop are strictly personal.
You know that safety for pedestrians is also a very tightly regulated car safety category, right? Obviously, there's not much that can be done if you get hit by a car going 70mph, but the fact that most people should survive a 30mph impact with a modern car is mostly thanks to regulations requiring crumple zones specifically designed to protect pedestrians in a collision. And yeah, there are huge trade offs - I imagine people would generally prefer a car that doesn't need incredibly expensive repairs after a minor collision because everything at the front just crumpled, but then they would be guaranteed to cut off legs of any person hit - it's a trade off.
> Backseat industrial designing through legislation is not the answer.
Again, why not? It's not mandating design, just minimal standards for repairability that should be obvious. If Framework and Lenovo can do it and Apple can do it on a $600 laptop, why can't everyone do it?
I don't understand your math. The 1mm (the wall) was there already, so why is it being counted here? Plus, multiplying by 1 doesn't do anything? Also, the 2mm extra won't be solid plastic (they'll be solid air, since that's why we're adding the extra thickness, for the room.
If anything, the extra material for the case would be the perimeter length times the perimeter wall width times the height.
> The government mandates that cars get safer every year and fatalities are down 78% from the 1960s. Whenever government regulates things to benefit people, people tend to benefit.
On some metrics. On affordability, new cars are considerably more expensive. Whether that's a worthwhile tradeoff is beside the point. The GP's point is that there's no free lunch, and your example doesn't address that.
Here is the thing, replacing something may be hard or easy. But getting the parts (which are already produced and available for the manufacturers for their "added value" repairs) should be as easy as how they are getting them too.
Not to mention manuals/instructions. Regulation discussed here is about these too.
Also as consumer, I would argue the marketing done by apple is just scammy. They keep praising how much carbon saved or sustainable new machines are. But in fact, a minor issue becomes a massive electronic dump.
I also like Macs, I own several of them. Repaired a few. Mostly replacing batteries and keyboards. For example 2014 Macbook Air had a normal battery, no sticky business. Meanwhile 2020-2025 MacBook Air has sticky stuff, making repairs harder.
The best part is, 2014 macbook air has 54 Watt/hr battery, 2020-2025 models are 53 watts/hour. The lasting battery gains are coming from Apple silicon efficiency as well as modern BMS.
Simply put, regulation is the answer. Apple makes it difficult because they can, and also because it creates revenue. Of repairability was the source of income, you would see 10/10 repairable macbooks with no (significant) tradeoffs. (ie. it could be a few grams heavier for added screws)
Interestingly, Apple's newest and cheapest laptop (the Neo) is super repairable. And even the keyboard is finally replaceable without having to replace the entire top case. Hopefully the trend is continued in the next redesigns of the Air and Pro which are due soon.
> If you want a repairable machine, buy one. They exist. Others have already mentioned Framework
But that means Windows or Linux, not macOS. There's serious trade-offs that you're dismissing because you personally don't need macOS, but that's not the case for everyone.
I run into bugs every day. It wakes, and has a black screen not wallpaper. Change spaces and the focus is wrong for half a second. Login screen is a pain because it collapses all users together. Notifications don’t scroll if they stop scrolling when the cursor is over a gap between them. Something on the system constantly eats disk space, and I think it’s the system updates. If I dock two apps in one space, sometimes one is black. If I zoom out to the Spaces overview it shows fine in the preview though. In the Terminal if I close a tab it can focus an entirely different window.
I could go on for hours. It’s a buggy mess these days and I miss Lion and Snow Leopard desperately.
> If you want a repairable machine, buy one.... Framework
Sure, but Framework doesn't run the OS I want, doesn't run the chip I want, doesn't quite meet the form factor I want. It's not an effective market because I can't pick and choose.
The problem here is vertical integration. If you want anything from Apple you have to buy everything from Apple.
The "just buy another one" argument only works if the alternatives are even comparable. For a lot of people, macOS is a hard requirement and not a preference, so telling them just to buy a framework that runs Linux ignores that entirely. Right to repair regulation doesn't force Apple to make a worse product it just requires that the parts and repair information are available.
What if the repairable ones crunch the numbers and find out that Apple got the right idea from business standpoint and the only reason they can't do the same is that their laptops or their brand is not as good? It will mean that if they actually end up making a product that people want that product will not be easy to repair as well.
Goverment regulates everything including cow farts!
Apple can keep their unrepairable macbook. Butc should not be marketed as "green product". It should pay extra as ICE cars, be excluded from educational markets, public institutions etc...
What a wildly incorrect comment. You realize its perfectly feasible and fully within apple engineers powers to design trivially repairable notebook (or any other device) while not losing any of those qualities you mention (which are easy to find in expensive competition too)? Don't make those extremely well paid engineers incompetent just because it suits your argument.
But vendor lockin mandated by management is way more powerful than powers of engineers, apple ain't immune to this since its accountants and lawyers running the company.
I'll give it a benefit of a doubt and won't claim its a PR comment and just a uncritical fanboy one, but its pretty close.
I replaced the keyboard MacBook Air M1 keyboard with a $20 model from Amazon and it's been going strong for a full year. I had spilled ginger ale on the original.
The board is riveted in, but there are enough screws to hold the replacement in place. Removing the board is a shockingly violent process, but it worked for me.
My MacBook Pro M1 keyboard broke too and Apple wanted $900 to replace it. I bought a $30 replacement on Amazon and started replacing it myself. Unfortunately the repair was a bit too complicated for me, but luckily one of my co-workers had more patience and replaced it for some beer.
Framework Laptop is more expensive than a Macbook Air with all around worse hardware.
For a framework 13 I'd have to pay 1900€ with a 16GB setup. For 1450 I get a MBA with 24GB ram. Similar with a dell or lenovo who get smoked in performance comparisons.
It might still be worth it for those who hugely value open source and repairability but as for value I think its save to say that Apple is currently in a league of their own. Even if the altest os update is a flop.
Also, the Macbook has improved repairability. While its still not great its better than a few years ago.
> Framework Laptop is more expensive than a Macbook Air with all around worse hardware.
Is it though? I'd agree the hardware is less capable but if your Macbook anything is really just one 'top case' repair away from being more expensive. RAM failure is 'motherboard replace', the display? it is similarly expensive to replace.
So I would agree that it is more expensive to purchase a Framework laptop than a Macbook laptop, but also feel it is more expensive to own a Macbook laptop than a Framework laptop. Also I just replaced the screen on my FW13 not because it was broken but because they have one with 4x the pixels on it now. That's not something I could have done with the Macbook.
What is the probability of those things failing during the time you have the MacBook? I've had Apple portables since they were called PowerBooks and the only problem I've had that wasn't caused by violence was a battery swelling, and that cost me something like $120 to replace, not a big deal. If you add 5% to the price, that's probably about your expected cost for repairs or premature replacements if you don't have a habit of damaging your equipment.
If'd rather not take a low risk of a big repair/replacement bill and you don't mind helping Big Fruit make a bit more of a profit, you can pay them $50-150/year (depending on model) to take that risk. Multiply that by the number of years you expect to own the device to come up with a "real" cost including repairs/replacements.
My Framework 13 is a bit long in the tooth. I can pay 529 EUR to get a new mainboard and keep the same case/battery/speakers/camera/keyboard/mouse/screen/etc. Or, I can replace the keyboard for 32 EUR.
It's not just repairs, to upgrade a Mac you have to throw away all that perfectly working hardware just to get a new mainboard.
> What is the probability of those things failing during the time you have the MacBook?
and
> ... you can pay them $50-150/year (depending on model) to take that risk.
These things are related, Apple knows what the failure rate in the field for their hardware is, and they "price in" that failure rate into their AppleCare costs. On my iPad pro, that's $90/year.
That said, it is entirely a 'bet' on your part as to whether or not you're in a position to cover costs of repair/replacement in the event of damage. That depends on a lots of factors and includes how much you can tolerate not having the equipment for a while, Etc.
It's not just Tahoe; macOS is simply insufferable for many users. You can pitch Apple Silicon to gamers, warship captains or datacenter users, but they won't care when the dust settles. It's a device for people that want a Mac, and if you want a PC, server or homelab then you gotta get different hardware. It's entirely a software limitation, imposed by Apple.
I don't value open source or repairability that much. I just want to develop server software, and on macOS I always end up with the same janky VM-based workflow I suffer through on Windows. On the desktop I have no reason to waste my time with macOS, and I don't use a laptop often enough to justify reincorporating macOS into my life.
AppleCare is honestly a great deal, especially for laptops. M1 Macbook Pros from 2020 are humming along just fine for regular people who see no reason to upgrade.
I just looked up Apple Care. Costs $449 AUD (~$300 USD) for 3 years of coverage on a MacBook Pro.
A quick search shows that it's ~$500-$600 to fix the screen if it does break; I didn't bother looking up the keyboard but I'd assume it's much, much less.
So basically, on the off chance that your MacBook does shit the bed in the most expensive way, you save ~$150 or so? But in the almost-certain case that your Macbook is fine, you're down $450?
I've never worried about AppleCare for my Apple products, until this year when I signed up for AppleCare One. I bought a few new devices, including the Studio Monitor XDR. For the XDR alone it's worth it, since replacing the screen is a multi-$1k repair.
AppleCare is leaps and bounds better than any other insurance you can buy for mobile or laptops.
For accessories I don’t see the point, those are effectively disposable wear items.
Ironically a large part of deciding to migrate to an iPhone from android was final frustrations with even Google purchased devices under warranty coupled with hardware quality requiring repairs. My wife’s experience with AppleCare won me over.
If nothing else it’s first party insurance. I will never purchase device insurance offered via a third party ever again. Either its first party so I’m dealing with the place I bought it or nothing at all.
AppleCare is only worth it for expensive things with big repair costs; the "repair fee" for AirPods is such a high percentage of the replacement price that it just is not worth it.
Cautiously optimistic, given the repairability of the MacBook Neo keyboard, that this design will make it to the rest of their laptops when the refreshed designs are released (next year?).
Does anyone know if this is covered under the Apple Care plans? My 16" M1 MBP keyboard has been no problem, I'm just curious. Not saying that negates the issue.
Unfortunately, AFAICT, these repairability issues are largely due to the move to thinner and lighter laptops. Replacing my MILs Microsoft Surface tablet was a pain in the butt. Had to cut the case open and tape it back together. But that thing was insanely small and light. My MIL liked it because she has a lot of trouble carrying anything very heavy.
Yes it is, I had my M! Max keyboard replaced as repairing the individual keycaps didn't work, and then they replaced the entire logic board while they were testing due to finding an error. Total cost was around €1400, to me €0. New bottom case, new battery, new logic board.
Keyboards on MacBook Pros have been riveted since at least 2014. That doesn’t necessarily disprove your argument, but it does move the “thin and light” bar farther back than one would expect from the phrasing.
> order a replacement keyboard, take the laptop apart, replace the keyboard and good to go
That’s all it took with my Framework laptop, and I’m very grateful for it. I was in a good place financially when I got it, but now I’m not. I feel a strong sense of relief that if an accident occurs and I need a repair, it won’t set me back too much.
Had a similar experience with the XPS series. Was able to find a keyboard. When taken apart, realized they had used plastic bits, tape, and other things to connect the keyboard to the top lid. Seems they expected one to either be handy with epoxy or buy the combo.
The trackpad on my 2.5 year old Macbook Air stopped working. Apple wanted over £400 to fix it. Thankfully I found a local guy who did it for a fraction of that. Screw Apple.
I just had the most horrendous Apple repair experience. In standard warranty with Apple care. Would NOT authorize a mail in repair. Would only authorize walk in to my local shitty Apple authorized third party repair center who were unable / unwilling to reproduce.
Fought with them for weeks. Escalated. They lied and said they were doing a no cost replacement. Had to fight the charge. Then they lost my return.
So much so that I’ve started switching to Linux and de-googled phone. (Switching off of iPhone just to go to google seems like the greater of evils)
The non Apple ecosystem is much more mature than last I checked but still irritating. De googling was my biggest challenge. Getting a viable replacement for Mac OS was the easy part.
What was the problem? If the local repair center couldn't reproduce it, what was going on?
And what do you mean they lost your return? Like it got delivered and then it was lost? Surely they gave you a working unit at that point?
I've had a bunch of experiences with Apple repair and always always been fast and great. I mean, they're definitely the best service of literally any corporation I've dealt with, by far. Sometimes you get unlucky I guess with a particular rep or something hard to reproduce, but it sounds like you got extremely unlucky? It definitely isn't representative in my experience, not even close.
I strongly recommend not buying a Macbook and instead hacking a mini: https://github.com/vk2diy/hackbook-m4-mini ... cheaper and restores control of peripheral selection and replacement. That is to say "such a system will last ~forever instead of ~3 years [when the first major component dies and replacement costs ~70% of a new Apple product]". Particularly with Asahi Linux progressing so quickly. https://asahilinux.org/ Without Asahi Linux I would not buy a Mac in 2026.
I too looked at Framework and like the idea, unfortunately in my case the supply chain was too slow to be tolerable, before even considering the price-performance ratio.
I strongly support the idea that the EU should force vendors to make consumer device repairs cost-effective and available or open source and expose their component interfaces in exchange for the right to sell in Europe. After all, the EU brought us USB-C, so we know regulatory pressure works. Thanks, EU!
My MacBook Pro M1 keyboard repair costed >700€, this is not a butterfly keyboard. So also new models have an expensive keyboard replacement.
My previous MacBook Pro keyboard was a butterfly keyboard and also broke, but got replaced for free. I don’t feel I am a heavy user as the MacBook Pro is mostly connected to an external keyboard and am pretty annoyed by apples keyboard quality (based on my sample size of 2).
I think you might be right. According to Ebay, a complete OEM backlit keyboard + trackpoint costs $24.99 for my laptop. The iFixit is rated "easy" and supposedly takes 15 minutes.
Go figure. MacBook Neo Is the Most Repairable MacBook in 14 Years [0]
Much as a laptop would suit me, I opted for a mini and a large display.
Come keyboard time, I was ready to spend $$$$$ for an Apple keyboard, but the only backlit ones come on laptops. I'm using a Logitech now, with the option of charging it all the time, else the lights dim themselves to conserve battery.
Yes, I was 19 once. And three times after that. But there we go again, stuff designed for 19 year-olds.
Swedes many times have a defeatist attitude towards companies and authorities, and expect that they will never get any help unless they have a right to it (from warranties or such).
The author doesn't mention ever contacting Apple to get his keyboard fixed. Maybe he could have gotten pleasantly surprised?
"Here’s hoping governments regulate laptop manufacturers to actually make repairable machines in the future."
However, this quote is not a surprise at all, and goes perfectly in line with Swedish philosophy. And the philosophy of this message board as well.
Anyway, did he contact Apple to see if they could help him out? Because sometimes Apple fixes these things for free.
I've had very good and very bad experiences with Apple support for hardware failures. It's worth trying to contact them, instead of calling for more government regulation.
He went through the Apple Icon -> "About This Mac" -> "More Info" -> Coverage Expired Details Button -> Clicked the Get Support button and ended up in an infinite loop of questions on the Apple website if I recall correctly.
That's not the point where you give up. That's the point where you call or e-mail the company to talk to a human.
Hence my comment about defeatism. Sometimes you have to push a little bit before giving up and crying for the government to come help you. Big companies aren't unbending stone statues.
Yes, my bad. I totally agree with that it does indeed suck. I've had to replace the C cover of my laptop before for reasons not related to the keyboard (a screw post broke because Dell had the bright of idea of attaching a metal screw post to the body with plastic). I ended up fixing that issue, but the keyboard that was installed in the C cover was noticeably shittier than my old one.
I'm now on a Framework 13, and it's been pretty fun so far.
No, this is a bad solution. If you want a repairable machine, buy one. They exist. Others have already mentioned Framework, but there are other options that aren't that far down the spectrum either.
One of the things macbook users praise the most is "build quality", which often means the solidity of the device, lack of flex, etc. These quality features are, in part, achieved by the same choices that make it hard to repair. Ease of repair and "build quality", are to some degree (although not entirely) tradeoffs against each other.
I say this as a framework owner who would never buy something as irreparable as a macbook. Regulation is not the answer here.
It’s time to accept regulation actually does work when you have a competent government.
This is how you end up turning a chunk of your food supply into fuel to subsidize crops which aren't all that good at being distilled into fuel in the first place...
You didn't say why this is a bad solution. The government mandates that cars get safer every year and fatalities are down 78% from the 1960s. Whenever government regulates things to benefit people, people tend to benefit.
> One of the things macbook users praise the most is "build quality", which often means the solidity of the device, lack of flex, etc.
It seems like the Macbook Neo has a lot of those properties as well for a very inexpensive device that is extremely easy to repair.
Forcing a particular trade-off on everyone is entirely the point. It's the point of car safety, it's also the point of minimum warranties, electrical emission regulations, safety standards, etc.
That "what if" cost is going to be built into the cost of the laptop. Repairability doesn't always keep the cost low. The purchaser will definitely have to foot the cost otherwise it isn't sustainable.
We define the rules of the game and companies that can best implement those rules will succeed. That is capitalism.
You know that safety for pedestrians is also a very tightly regulated car safety category, right? Obviously, there's not much that can be done if you get hit by a car going 70mph, but the fact that most people should survive a 30mph impact with a modern car is mostly thanks to regulations requiring crumple zones specifically designed to protect pedestrians in a collision. And yeah, there are huge trade offs - I imagine people would generally prefer a car that doesn't need incredibly expensive repairs after a minor collision because everything at the front just crumpled, but then they would be guaranteed to cut off legs of any person hit - it's a trade off.
It's slightly worse, slightly more flex, thicker and heavier vs an Air in spite of having a smaller battery and more empty space. It's all trade offs.
If you want repairable, please buy a Framework or Lenovo. Backseat industrial designing through legislation is not the answer.
Again, why not? It's not mandating design, just minimal standards for repairability that should be obvious. If Framework and Lenovo can do it and Apple can do it on a $600 laptop, why can't everyone do it?
If anything, the extra material for the case would be the perimeter length times the perimeter wall width times the height.
On some metrics. On affordability, new cars are considerably more expensive. Whether that's a worthwhile tradeoff is beside the point. The GP's point is that there's no free lunch, and your example doesn't address that.
Not to mention manuals/instructions. Regulation discussed here is about these too.
Also as consumer, I would argue the marketing done by apple is just scammy. They keep praising how much carbon saved or sustainable new machines are. But in fact, a minor issue becomes a massive electronic dump.
I also like Macs, I own several of them. Repaired a few. Mostly replacing batteries and keyboards. For example 2014 Macbook Air had a normal battery, no sticky business. Meanwhile 2020-2025 MacBook Air has sticky stuff, making repairs harder.
The best part is, 2014 macbook air has 54 Watt/hr battery, 2020-2025 models are 53 watts/hour. The lasting battery gains are coming from Apple silicon efficiency as well as modern BMS.
Simply put, regulation is the answer. Apple makes it difficult because they can, and also because it creates revenue. Of repairability was the source of income, you would see 10/10 repairable macbooks with no (significant) tradeoffs. (ie. it could be a few grams heavier for added screws)
But that means Windows or Linux, not macOS. There's serious trade-offs that you're dismissing because you personally don't need macOS, but that's not the case for everyone.
#hn-bingo
I could go on for hours. It’s a buggy mess these days and I miss Lion and Snow Leopard desperately.
Sure, but Framework doesn't run the OS I want, doesn't run the chip I want, doesn't quite meet the form factor I want. It's not an effective market because I can't pick and choose.
The problem here is vertical integration. If you want anything from Apple you have to buy everything from Apple.
And the answer to that is: regulation.
Apple can keep their unrepairable macbook. Butc should not be marketed as "green product". It should pay extra as ICE cars, be excluded from educational markets, public institutions etc...
But vendor lockin mandated by management is way more powerful than powers of engineers, apple ain't immune to this since its accountants and lawyers running the company.
I'll give it a benefit of a doubt and won't claim its a PR comment and just a uncritical fanboy one, but its pretty close.
The board is riveted in, but there are enough screws to hold the replacement in place. Removing the board is a shockingly violent process, but it worked for me.
Keyboard: https://www.amazon.com/dp/B0CQBVMM3X (price has gone up).
Video of rivets breaking: https://i.tonybox.net/9f2083b218d5.mp4 (you can see I missed a screw and slightly cut my hand here too).
This video is a good overview: https://www.youtube.com/watch?v=pGmMpEEP5ls
It might still be worth it for those who hugely value open source and repairability but as for value I think its save to say that Apple is currently in a league of their own. Even if the altest os update is a flop.
Also, the Macbook has improved repairability. While its still not great its better than a few years ago.
Is it though? I'd agree the hardware is less capable but if your Macbook anything is really just one 'top case' repair away from being more expensive. RAM failure is 'motherboard replace', the display? it is similarly expensive to replace.
So I would agree that it is more expensive to purchase a Framework laptop than a Macbook laptop, but also feel it is more expensive to own a Macbook laptop than a Framework laptop. Also I just replaced the screen on my FW13 not because it was broken but because they have one with 4x the pixels on it now. That's not something I could have done with the Macbook.
If'd rather not take a low risk of a big repair/replacement bill and you don't mind helping Big Fruit make a bit more of a profit, you can pay them $50-150/year (depending on model) to take that risk. Multiply that by the number of years you expect to own the device to come up with a "real" cost including repairs/replacements.
It's not just repairs, to upgrade a Mac you have to throw away all that perfectly working hardware just to get a new mainboard.
and
> ... you can pay them $50-150/year (depending on model) to take that risk.
These things are related, Apple knows what the failure rate in the field for their hardware is, and they "price in" that failure rate into their AppleCare costs. On my iPad pro, that's $90/year.
That said, it is entirely a 'bet' on your part as to whether or not you're in a position to cover costs of repair/replacement in the event of damage. That depends on a lots of factors and includes how much you can tolerate not having the equipment for a while, Etc.
I can drop it down to 1050E without the ram if i take ram from my older laptop.
Upgrading or fixing this is very easy. RAM/SSD i can take with me over multiple generations of a laptop.
I can't do that on a macbook, if anything breaks there (screen, ssd, ram, keyboard, battery bulging...) I might as well buy another.
Then there's the issue of macos... you're stuck with it, if you don't like it, it's a dealbreaker.
There's also issue of waste... I can make a router/firewall from an old framework mobo. I can't do that with a macbook.
I don't value open source or repairability that much. I just want to develop server software, and on macOS I always end up with the same janky VM-based workflow I suffer through on Windows. On the desktop I have no reason to waste my time with macOS, and I don't use a laptop often enough to justify reincorporating macOS into my life.
I got to experience Apple's customer hostile practices.
Many years ago l decided never to buy an Apple product again.
The future is now, old man.
A quick search shows that it's ~$500-$600 to fix the screen if it does break; I didn't bother looking up the keyboard but I'd assume it's much, much less.
So basically, on the off chance that your MacBook does shit the bed in the most expensive way, you save ~$150 or so? But in the almost-certain case that your Macbook is fine, you're down $450?
That is not a great deal at all, haha!
For accessories I don’t see the point, those are effectively disposable wear items.
Ironically a large part of deciding to migrate to an iPhone from android was final frustrations with even Google purchased devices under warranty coupled with hardware quality requiring repairs. My wife’s experience with AppleCare won me over.
If nothing else it’s first party insurance. I will never purchase device insurance offered via a third party ever again. Either its first party so I’m dealing with the place I bought it or nothing at all.
(first video I found on a search)
https://www.youtube.com/shorts/WYT7YIh00Xk
I know in the Butterfly days those keys would break when you removed them.
Unfortunately, AFAICT, these repairability issues are largely due to the move to thinner and lighter laptops. Replacing my MILs Microsoft Surface tablet was a pain in the butt. Had to cut the case open and tape it back together. But that thing was insanely small and light. My MIL liked it because she has a lot of trouble carrying anything very heavy.
Since then, I always use keyboard skins.
That’s all it took with my Framework laptop, and I’m very grateful for it. I was in a good place financially when I got it, but now I’m not. I feel a strong sense of relief that if an accident occurs and I need a repair, it won’t set me back too much.
https://www.ifixit.com/products/macbook-pro-14-a2442-a2779-a...
> The aluminum upper case and installation screws are not included.
I would assume you likely need those too, as the article also mentions.
you need to visit the confessional for that
Fought with them for weeks. Escalated. They lied and said they were doing a no cost replacement. Had to fight the charge. Then they lost my return.
So much so that I’ve started switching to Linux and de-googled phone. (Switching off of iPhone just to go to google seems like the greater of evils)
The non Apple ecosystem is much more mature than last I checked but still irritating. De googling was my biggest challenge. Getting a viable replacement for Mac OS was the easy part.
And what do you mean they lost your return? Like it got delivered and then it was lost? Surely they gave you a working unit at that point?
I've had a bunch of experiences with Apple repair and always always been fast and great. I mean, they're definitely the best service of literally any corporation I've dealt with, by far. Sometimes you get unlucky I guess with a particular rep or something hard to reproduce, but it sounds like you got extremely unlucky? It definitely isn't representative in my experience, not even close.
I too looked at Framework and like the idea, unfortunately in my case the supply chain was too slow to be tolerable, before even considering the price-performance ratio.
I strongly support the idea that the EU should force vendors to make consumer device repairs cost-effective and available or open source and expose their component interfaces in exchange for the right to sell in Europe. After all, the EU brought us USB-C, so we know regulatory pressure works. Thanks, EU!
My previous MacBook Pro keyboard was a butterfly keyboard and also broke, but got replaced for free. I don’t feel I am a heavy user as the MacBook Pro is mostly connected to an external keyboard and am pretty annoyed by apples keyboard quality (based on my sample size of 2).
if you thing government regulation will help you you are lying to yourself that's not how the world works
However; this particular laptop I am using right now is a used Dell and runs on linux.
My main computer, I built by myself.
But yes I use AWS, google etc. I just try to use less :)
Much as a laptop would suit me, I opted for a mini and a large display.
Come keyboard time, I was ready to spend $$$$$ for an Apple keyboard, but the only backlit ones come on laptops. I'm using a Logitech now, with the option of charging it all the time, else the lights dim themselves to conserve battery.
Yes, I was 19 once. And three times after that. But there we go again, stuff designed for 19 year-olds.
How about this? (image at imgbb.com)
https://i.ibb.co/66RZd3b/mbp16-m3-max-01.jpg (JK)
The author doesn't mention ever contacting Apple to get his keyboard fixed. Maybe he could have gotten pleasantly surprised?
"Here’s hoping governments regulate laptop manufacturers to actually make repairable machines in the future."
However, this quote is not a surprise at all, and goes perfectly in line with Swedish philosophy. And the philosophy of this message board as well.
Anyway, did he contact Apple to see if they could help him out? Because sometimes Apple fixes these things for free.
I've had very good and very bad experiences with Apple support for hardware failures. It's worth trying to contact them, instead of calling for more government regulation.
Not great support on Apples side there.
Hence my comment about defeatism. Sometimes you have to push a little bit before giving up and crying for the government to come help you. Big companies aren't unbending stone statues.
I'm now on a Framework 13, and it's been pretty fun so far.